Rehabilitation Services Manager jobs in Maryland

Description

COMPANY OVERVIEW

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America – one of the nation’s largest and most comprehensive human services organizations.  

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America's impact on “Helping America’s most vulnerable”.  

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts (DEI), we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

JOB SUMMARY

Reporting to the Program Director the Rehabilitation Coordinator is responsible for monitoring client progress, scheduling medical appointments, and providing clinical support services.  The Rehabilitation Coordinator is also responsible for participating in the assessment of individuals for service needs and for the development and implementation of the individual's rehabilitation service plan.

RESPONSIBILITIES

• Assists in the development of effective Individualized Residential Rehabilitation Plans for persons with chronic mental illness in compliance with state and agency policies and procedures under the direction of the Rehabilitation Director.
• Serves as a liaison and consultant to residential providers, mental health professionals, medical staff, community agency workers, family, care providers and others involved in program planning, conflict resolution and on-going clinical support, as directed.
• Evaluates client performances and makes recommendations for referrals.
• Participates in service delivery to promote client progress.  Coordinates services with other community agencies and participates as required in joint planning, assessment, and service delivery.
• Monitors overall client progress and prepares reports as directed.  Communicates progress summary to appropriate staff and with client consent, other persons involved in client's treatment program.
• Provides crisis intervention services as necessary.
• Works with advisory groups and human service planning agencies to develop and improve service and integration opportunities for persons with chronic mental illness.
• Establishes and monitors client records as required by regulating agencies.
• Participates in the fee determination and billing processes and in the collection of fees.
• Conducts and attends in-house, program, staff, and training meetings as required.
• As directed, serves as a liaison to clients temporarily being served by inpatient facilities or detention centers and when appropriate, participates in the development of aftercare plans.
• Implements VOA Policies and Procedures and assures program compliance with state regulations.
• Participates in the development of discharge plans and provides follow along services as required.

PHYSICAL REQUIREMENTS:

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.
• The ability to remain in a sitting position for extended periods of time.
• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Qualifications

REQUIREMENTS:

• A Bachelor's degree in Social Work, Psychology, Mental Health, or a related field or licensure as a Registered Nurse and two years of working in a mental health and/or social services field is required.

or

• A combination of post high school education and experience working in mental health and/or social services which totals three years may be substituted for the Bachelor's Degree or RN licensure.
• Requires the ability to provide individualized services to persons who are mentally ill.
• Experience with treatment planning and writing, client assessment, the provision of rehabilitative services, the monitoring of service delivery and clinical documentation is preferred.
• Driving and/or transporting clients is a responsibility of the position. 
• The ability to multitasks and handle a non-traditional work environment. 
• The ability to be a self-started and work independently with limited supervision at times. 
• Experience with Microsoft Word, Excel, Power-point, Outlook Email, and other systems i.e. electronic medical records etc.
• Bilingual in any language a plus.  

EEO/AA