Rehabilitation Services Supervisor jobs in Durham, NC

As a Support Services Supervisor (QP), you will coordinate delivery of Medicaid services for people with intellectual and/or developmental disabilities (IDD) and autism. Supervise and collaborate with direct support professionals to provide these services.

Essential functions:

• Provide excellent customer service and empathetic support to our participants and their families through good communication by making community or home-based visits or utilizing other electronic communication.
• Supervise and support direct support professionals. Build relationships and improve retention through communication and training. Conduct 90 day and annual performance evaluations.
• Collaborate on trainings for support professionals, both individual and group.
• Conduct individual assessments and develop habilitative and personal goals and/or write plans of care with participants.
• Participate in or facilitate participant plan of care meetings and in-takes.
• Track plan assessments and annual renewals.
• Complete service documentation including activity records.
• Help with periodic weekend on-call work.

Competencies:

• Knowledge of the IDD service system and local resources.
• Excellent verbal and written communication skills including training and presentation skills.
• Ability to independently organize projects, determine priorities and meet deadlines.

Qualifications:

• Employee must be privileged as a Qualified Developmental Disability Professional (QDDP) by meeting one of the following:
  • Master’s degree in a human services field plus 1 year of post-grad direct service experience in the developmental disability field OR
  • Bachelor’s degree in a human services field plus 2 years of post-grad direct service experience in the developmental disability field OR
  • Bachelor’s degree in a field other than human services plus 4 years of post-grad direct service experience in the developmental disability field
• Two years of experience administering or having significant responsibility for human or social service program delivery preferred
• One year of supervisory experience preferred
• Ability to transport participants in personal vehicle (including valid driver’s license, registration, and current auto insurance)

• Resume must clearly show how many months experience you have working with the IDD population

Work environment:

• Work is performed in an office environment and occasionally remotely. The employee will also visit participants’ homes and attend off-site meetings and community events.
• Weekend and/or evening work flexibility is required.

Physical Demands:

• Work involves talking, hearing, sitting, standing, walking, bending, squatting, climbing stairs, using hands to handle objects or operate tools, and driving a vehicle.
• May be required to push, pull, lift or carry up to 50 pounds, physically transfer individuals, and perform CPR / First Aid.