Resource Development Coordinator - Higher Ed. is responsible for the development and maintenance of the institution's donation and gift records. Identifies potential donors based on recommendations from faculty, staff, executives, and other donors. Being a Resource Development Coordinator - Higher Ed. organizes the institution's records regarding current and prospective donors, conducts research to identify prospects for gifts, and documents the association of these prospects with the college or university. May require a bachelor's degree. Additionally, Resource Development Coordinator - Higher Ed. typically reports to a manager or head of a unit/department. The Resource Development Coordinator - Higher Ed. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Resource Development Coordinator - Higher Ed. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Trane in Towson is hiring for a Service Coordinator to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence.
Responsibilities:
• Coordinates service resources, dispatches and assigns team members to project.
• Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
• Interacts and communicates with all Project Managers and HVAC Field Technician Supervisors to assign/dispatch Controls Technicians and HVAC Technicians
• Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
• Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
• Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.
Qualifications
• Education: High School Diploma/GED required.
• Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
• Must be organized with the ability to multi-task and prioritize daily interruptions.
• Must be detailed oriented and enjoy working in a fast paced environment.
• Flexibility to work overtime/weekends, as required.
• Knowledge of Word, Excel, Outlook, and Windows.
• Salesforce experience preferred.