Resource Development Coordinator - Higher Ed. is responsible for the development and maintenance of the institution's donation and gift records. Identifies potential donors based on recommendations from faculty, staff, executives, and other donors. Being a Resource Development Coordinator - Higher Ed. organizes the institution's records regarding current and prospective donors, conducts research to identify prospects for gifts, and documents the association of these prospects with the college or university. May require a bachelor's degree. Additionally, Resource Development Coordinator - Higher Ed. typically reports to a manager or head of a unit/department. The Resource Development Coordinator - Higher Ed. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Resource Development Coordinator - Higher Ed. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Customer Service Associate
Wyncote, PA
Job Overview
Responsible for delivering exceptional customer service while utilizing any of the following:
Administrative, Sales, Basic Financial, and Computer Literate and IT abilities
This role involves interacting with customers to address inquiries, resolve issues, and promote products or services.
Key Responsibilities
● Provide prompt and courteous customer support via various channels, including phone, email, and chat.
● Address customer inquiries, resolve issues, and ensure customer satisfaction.
● Collaborate with the sales team to share insights and feedback from customer interactions.
● Educate customers on relevant financial solutions and benefits.
● Navigate and utilize various computer systems, software, and tools to assist customers effectively.
● Clearly and concisely communicate information to customers.
● Analyze and resolve customer issues promptly and effectively.
Qualifications
● Bachelor's Degree ( or in process)
● Proven experience in customer service and sales roles.
● Understanding of basic financial products and services
● Proficient in computer skills, including familiarity with CRM systems and financial software.
● Excellent communication and interpersonal skills.
● Detail-oriented and organized.
● Adaptability to learn and navigate systems and changing environments
Job Type: Full-time
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person