Restaurant Director - Casino jobs in Plano, TX

DIRECTOR OF IN RESTAURANT TRAINING 

WINGSTOP RESTAURANTS, INC.

ROLE PROFILE OVERVIEW

ROLE TITLE

Director of In Restaurant Training 

ROLE LOCATION

GSC (Addison, TX)

REPORTS TO NAME

TEAM

Learning and Development

REPORTS TO TITLE

VP of In Restaurant Training

ROLE PROFILE DESCRIPTION

ð FULL-TIME

ð PART-TIME

___40____

HOURS PER WEEK

ð CONTRACTOR

ð INTERN

ð EXEMPT

ð NONEXEMPT

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

YOUR IMPACT

The Director of In Restaurant Training will be responsible for developing the strategic vision and deployment of relevant, role-based content and training across company-owned and franchised restaurants. This role plays a crucial part in maintaining the high standards of guest experience, operational excellence, and team member performance that Wingstop is known for.

WHAT YOU’LL DO

 In this role, you will:

• Stay updated with industry trends, best practices, and technological advancements in training and development.
• Introduce innovative training methods and technologies to enhance the efficiency and effectiveness of training programs.

WHO YOU ARE

HUMBLE: You believe there is always opportunity to further your personal and professional growth. You possess 10 years’ experience with training / operations / learning and development as well as the ability to lead a team (3-5 years’ experience preferred) You have excellent communication skills and a strong analytics and strategic background.

HUNGRY: You have strong leadership skills and are Self starter who works independently and is highly self-motivated; goal oriented. You excel in a fast-paced, energetic, innovative and flexible environment. 

SMART: You possess the ability to lead strategic vision of LMS Experience optimizing an LMS to drive adoption and usage rate. Experience with multiple LMS systems preferred, As well as the ability to deploy role-based, blended learning solutions (eLearning – Articulate experience preferred, video) Experience with establishing and maintaining training centers.

SERVICE-MINDED: You have a genuine desire to serve the customer as well as ability to facilitate strategic workshops or lead training session.

ENTREPRENEURIAL: Ability to lead cross-functional teams and direct reports – focus on career development for team members. Franchising experience: multi-unit quick service/fast casual restaurant, retail experience preferred; minimum 5 years’ experience in restaurant and or hospitality industry.

AUTHENTIC: Desire to Influence and empower at all levels of the organization that drives results and create a culture consistent with the Wingstop Way.

FUN: Ability to form strong working relationships with Wingstop team members, supplier partners and the brand partner community.

A DAY IN THE LIFE

So, what does ‘all in a day’s work’ look like to a Wing Expert in this role? Your day could shape up somewhat like this:

• Frequent use of a computer and other technology essential to the successful completion of your everyday responsibilities, often in a seated position. 

• Frequent use of mental energy while gathering, documenting, analyzing, and communicating information with cross-functional colleagues and extended Wingstop team. 

BENEFITS

FLAVOR PERKS:

FUN IS THE BEST FLAVOR:

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.