Right of Way Agent jobs in Portsmouth, NH

GENERAL DESCRIPTION:

Granite United Way’s Vision is to be the preferred way people work together to build a community that values its collective responsibility to care for each other.  All employees at Granite United Way are integral to our ability to achieve our mission. Performance of job duties outlined below, in a manner that enables us to follow through on our promises to the communities we serve, is more than an expectation—it is a standard here at Granite United Way. 

Administered by Granite United Way, the mission of the NH Governor’s Recovery Friendly Workplace (RFW) initiative is to help businesses develop recovery-friendly workplace cultures that promote the health, safety, and wellness of employees who have been impacted by substance use disorder (SUD). This can include those who are in – or may not yet be in – recovery, as well as family members who have been impacted. Overall, Recovery Friendly Workplaces (RFWs) prioritize psychological safety and create environments where those who have been impacted by SUD can access support and are treated with parity.   

The Corporate/Recruiting Recovery Friendly Advisor (C/R-RFA) is responsible for working 1:1 with participating workplaces and guiding them through the RFW process so that they may advance cultures that are supportive of recovery from SUD and overall wellness, with a focus on working with large/corporate workplaces. Additionally, the C/R-RFA will be responsible for recruiting workplaces to participate in the initiative, with a focus on large/corporate workplaces. Essentially, the C/R-RFA covers all duties/responsibilities assigned to an RFA, but just with a particular focus around recruiting and serving a specific kind of workplace (large/corporate). In terms of the RFA role: RFAs will facilitate an array of meetings and activities with participating workplaces, including program orientations, follow-up meetings, trainings/presentations, and more. RFAs especially serve as a “concierge to the community”, leveraging community partnerships and knowledge of diverse resources in NH and beyond, to connect workplaces to the recovery/public health resources that will best support them. Whether with workplaces, partners, or colleagues, effective relationship-building and communication skills are critical to this role. Internally, RFAs are part of a dynamic, collaborative team that must be able to pivot to meet the evolving needs of participating workplaces. In addition to serving workplaces on a daily basis, RFAs may be asked to support additional RFW-related projects, from helping develop/review new RFW content/offerings to supporting the Director with various tasks, such as data collection and reporting. RFAs may also find that they have a special area of interest that they wish to contribute to the initiative. Overall, this is a role that fosters personal and professional growth and seeks to leverage both individual talents and team synergy to best support participating workplaces and keep NH positioned as a leader in this space. 

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned): 

The Corporate/Recruiting Recovery Friendly Advisor supports the following scope of services in order to meet grant requirements and deliverables:  

• Provides support for the RFW initiative to the Program Director, Governor’s Office, and the RFW Advisory Group 
• Works in close collaboration with the State of NH and Granite United Way (GUW) to ensure alignment of initiative with Governor’s vision and GUW values 
• Develops and maintains partnerships with key stakeholders, including NH workplaces/business community, multi-state workplaces, the government sector in NH, Public Health Networks, recovery community organizations, additional partners across the continuum of care (spanning prevention, treatment, and recovery), and subcontractors (as needed) 
• Provides guidance and support for workplaces throughout the entire RFW designation and renewal process, such as by providing program orientations, follow-up meetings, connections to partners and additional resources, trainings, and more 
• Specializes in serving large/corporate workplaces and furthers program offerings to meet their needs 
• Implements RFW with fidelity to the model and program standards, in addition to established internal processes and best practices 
• Implements outreach plans to grow and expand initiative in NH and across the country 
• In conjunction with the Program Director, Assistant Director, and other stakeholders, develops recruitment goals (such as around geographical locations, sectors, workplace size, and number of employees represented) and works to achieve said goals 
• Focuses on recruiting workplaces that are a best-fit match for the initiative and moving employers that may not yet be ready along a continuum of readiness 
• Implements goals and objectives from the RFW strategic plan in partnership with key stakeholders 
• Collects data to assist evaluation efforts, especially around program efficacy/outcomes 
• Uses spreadsheets and other tools as needed to track business demographics and involvement 
• Completes reporting by assigned deadlines and completes various administrative tasks, especially as relates to data/workplace tracking, in a timely fashion 
• Contributes content for grant proposals and reports/materials for Governor’s Office, GUW, legislature, workplaces, media, and general public, as appropriate 
• Contributes content for and/or provides feedback on the development of resources and materials that will further serve workplaces, especially large/corporate workplaces 
• Uses an iterative process to develop best methods for serving and recruiting large/corporate workplaces and details recommended processes and best practices for future use 
• Develops and delivers trainings and presentations to business leaders, workplaces, and other key partners 
• Ensures timely response and follow-through to inquiries regarding RFW initiative 

• Assists with social media posts and marketing/communication efforts 
• Works collaboratively with Program Director, Assistant Director, and team to meet program needs 

MINIMUM EXPERIENCE & QUALIFICATIONS:

• Bachelor’s degree (or higher) from an accredited institute of higher education, with major study in public health, human services, human resources, business administration, social sciences, or related field. A combination of education and experience may be considered in lieu of a bachelor’s degree. 
• Five or more years of experience working with large/corporate workplaces, one year of which shall be related to HR, workplace wellness, behavioral health (substance use disorder and/or mental health), or similar.  
• Considerable knowledge of human resources and supporting behavioral health and/or workplace wellness in a corporate setting 
• Considerable knowledge of corporate/large workplace structures, needs, processes, and operations 
• Considerable sales and/or recruiting experience 
• Comfortability interfacing with C-level positions, corporate HR, and other related parties 
• Experience with presentations and training in a corporate setting 
• Ability to prioritize workplan activities 
• Ability to communicate effectively orally and in writing to individuals and groups 
• Ability to establish and maintain effective working relationships with businesses, other professional and administrative officials, governmental officials, and the public 
• Ability to work collaboratively with partners/stakeholders, cross-organizationally, and with internal RFW team 
• Demonstrates attention-to-detail as well as an ability to see and implement the bigger picture 
• Highly motivated self-starter who is also able to proactively ask questions and seek out guidance as needed 
• Contributes to a culture of psychological safety and wellness among RFW team 

RECOMMENDED WORK TRAITS:

Considerable knowledge of theories and practices around supporting recovery, substance misuse prevention, building community, workplace wellness, engaging workplaces, and building/leveraging effective partnerships. Experience working with the non-profit sector. Knowledge of NH’s behavioral health resources helpful. Advanced experience around sales, training, recruiting, HR, etc. helpful. Demonstrated results around recruiting and serving large/corporate workplaces to promote workplace wellness outcomes. Creative problem-solver. Ability to embrace an asset-based approach. Lived behavioral health experience welcomed. Previous experience working with RFW a plus. Recovery coach training (or higher) a plus. 

OTHER DUTIES AND RESPONSIBILITIES:  

1. Frequent travel in state required; some travel out of state may also be required. Some evening and weekend hours may be expected. 
2. Other duties as assigned to support the development/implementation of the RFW initiative.
3. Must possess a valid driver’s license and/or have access to transportation for statewide travel
4. Must be willing to maintain appearance appropriate to assigned duties and responsibilities.

The purpose of this job description is to provide a concise statement of the work elements of the position and to organize and present the information in a standard way.  It provides as much detail as is necessary to distinguish the position from all others.  It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole basis for Human Resource decisions and actions.