Sales Trainer jobs in Albany, NY

JOB DESCRIPTION:

The Corporate Sales Trainer will identify and monitor training needs in Usherwood’s Sales Department, and design, plan, and implement training programs, policies, and procedures to fulfill those needs.

KEY RESPONSIBILITIES:

• Develop and maintain training materials that cover various aspects of the sales process, product knowledge, and customer relationship management, objections handling, and negotiation skills.
• Deliver training sessions both in-person and virtually to educate sales representatives.
• Onboard new sales hires and be main point of contact throughout their 100-day plan.
• Assess employee training needs by evaluating the strengths and weaknesses of sales members.
• Provide coaching and feedback to address specific skill gaps and help develop strategies for improvement.
• Keep up to date on industry trends including new sales methodologies, technologies, and best practices, and incorporate relevant information into training programs.
• Monitor and report on training effectiveness by analyzing sales performance metrics.
• Collaborate with sales leadership/management to align sales programs with organizational goals, provide insights into sales team performance, and support the implementation of sales strategies.
• Continue to evaluate and refine training programs based on feedback from sales team members, changes in market conditions, and evolving business needs.
• Encourage knowledge sharing by facilitating peer-to-peer learning sessions.
• Local and regional travel is not frequently expected but may be required sometimes.

SKILLS AND QUALIFICATIONS:

• Bachelor’s degree in communication, business administration or related field or equivalent years of experience. 
• 5 or more years in training or organizational development. 
• Proficiency in Microsoft Office products. 
• Excellent verbal and written communication skills. 
• Thorough understanding of training processes. 
• Ability to moderate large groups. 
• Strong organizational skills and detail oriented. 

BENEFITS:

• Excellent benefit offerings including: medical, dental, vision, and supplemental insurance
• Twenty days of paid time off 
• Company paid life insurance and long-term disability insurance
• 401(k) plan with matching company contribution 
• Car and cellphone allowance
• Annual company store allowance

“Our growth is mirrored by the quality of people we have invested in.” – Louis F. Usherwood, CEO

Usherwood Office Technology is an Equal Opportunity Employer.

Visit us at www.usherwood.com