Shipping Operations Manager jobs in the United States

Shipping Operations Manager manages shipping operations' daily activities, including order processing, inventory tracking, documentation, and transportation oversight. Utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions, analyze performance metrics, and generate reports. Being a Shipping Operations Manager ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. Investigates and resolves shipping quality issues, damages, or lost freight claims. Additionally, Shipping Operations Manager develops and maintains relationships with carriers, freight forwarders, and vendors. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Shipping Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Shipping Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Time Critical Branch Operations Manager
  • Green Worldwide Shipping LLC
  • Itasca, IL FULL_TIME
  • About Green

    “Global Reach with a personal touch”, that’s the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008. This ethos has allowed Green to Grow to a 200 strong team with 15 offices across the US and growing.
     
    At green we are a family of innovative problem-solvers who communicate freely to present creative solutions in an environment of trust, respect, and integrity. We are dedicated to customer service, passionate about logistics, and committed to sustainable growth while inspiring others.

    Why this role is so Special…

    Green Worldwide Shipping is looking for a freight forwarder to join their growing AOG  team as the AOG Operations Manager. The AOG Operations Manager will be responsible for managing the overall operations process, work flow, process improvement and customer satisfaction as it pertains to all team related activities, including staffing with assistance and approval of Director of AOG, continuous training, maintaining compliance to established procedures and customer relationships as required. In addition, responsibilities include mentoring operations staff in following “The Green Way”, assisting in negotiations with partners and vendors, P&L department oversight and related accounting and operations activities. Maintain departmental compliance with internal and/or external regulation(s). *Open to discussing location.

    What you will be doing….

    • Work Closely with the AOG Director in achieving Team's Vision and Budget.
    • Assist in employees’ overall training/cross training and mentoring of staff “The Green Way”.
    • Maintain the Green Culture throughout the operations team.
    • Coordinate monthly department meetings to set and verify goal attainment, to communicate department productivity and quality goals.
    • Help reinforce “The Green Way” and ensure our 34 Fundamentals are a daily discussion.
    • Assist in ensuring new technologies are received and utilized to fullest potential.
    • Create value propositions to assist with customers’ challenges and drive opportunities.
    • Develop and maintain proper internal processes to maximize customer service, productivity and profitability.
    • Ensure all relevant/applicable Customer and Corporate KPIs and guidelines are met.
    • Assist and develop implementation processes for onboarding of new customers by coordinating directly with Sales, Department Managers and AOG Director.
    • Maintain existing customers and support local/regional sales team, support bid submissions.
    • Nurture working relationships with key overseas company colleagues – business partners.
    • Participate in vendor recruitment, negotiation and reviews.
    • Review billing status reports to enhance customer account profitability and timeliness & accuracy of all billings.
    • Work with management on individual employee development plans.

     

    How you will be successful….

    This role requires logistics experience with some Customs regulatory knowledge, a positive attitude, an eagerness to learn & improve, and excellent attention to detail – all while acknowledging and living by our company culture “The Green Way.”

    • 5 years of experience in import and export forwarding, with supervisory experience.
    • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service while dealing with a variety of people.
    • Strong knowledge of various transportation modes including air freight, LCL, FCL as well as knowledge of domestic trucking and rail movements.
    • Excellent problem resolution and customer service skills.
    • Ability to prioritize multiple tasks to meet various deadlines.
    • Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint).
    • Excellent written & verbal communication skills.
    • Strong analytical skills including ability to analyze numbers and attention to detail.
    • Customs Brokerage license.
    • Ability to travel 20% of the time and flexibility to travel at short notice to assist clients, particularly charters.

    What we offer

     

    • Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green.
    • $1,800 contributed to employee HSA Account, if on HDHP.
    • Employee Dental provided by Green.
    • Option to purchase disability insurance.
    • Paid life insurance and option to buy-up.
    • 401(K) and company match.
    • Parental Leave Program.
    • Monthly recognition points to give/receive, which can be converted to gift cards.
    • Tuition Reimbursement Program.
    • Weekly fruit baskets in office locations
    • A tree planted for every new employee to Trees.org
    • Wellbeing Program.
    • Training and Development.
    •  

     

    Green Worldwide Shipping, LLC (Green) is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at faye.hughes@greenworldwide.com.

    Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

     

     

     

  • 17 Days Ago

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Import Operations Specialist
  • AGI SHIPPING
  • Great Neck, NY FULL_TIME
  • Import Operation Job description Duties & Responsibilities: Coordinate Import shipments from origin, shipper, truckers, and steamship lines Open operation files for ocean and air shipments Arrange pic...
  • 26 Days Ago

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Inland Operations Coordinator
  • Tropical Shipping
  • Riviera, FL FULL_TIME
  • Responsibilities JOB SUMMARY Performs all duties required to provide inland transportation to customers by motor carriers in compliance with shippers and motor carrier requirements. Books appointments...
  • 16 Days Ago

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Aesthetic Injector - Nurse Practitioner - Operations Manager
  • Nurse Practitioner - Operations Manager - NUIQ Wellness Lounge
  • Cleveland, OH FULL_TIME
  • NUIQ Wellness Lounge, a premier wellness destination located in the heart of Cleveland, is seeking a skilled and experienced Nurse Practitioner with a passion for aesthetics and strong operational acu...
  • 1 Month Ago

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Manager Distribution Shipping Operations
  • ADUSA Distribution
  • Elloree, SC FULL_TIME
  • Address: USA-SC-Elloree-258 Snider Street Store Code: DC 30 Dist Genl & Admin (7251566) ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of ...
  • 1 Day Ago

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Plant (Operations) Manager - Shipping
  • Impact Solutions Inc
  • Woodville, NC FULL_TIME
  • Requirements: Bachelor's Degree in Business Administration/Management, Agriculture or related discipline plus at least 6 years related work experience. Specifically: Must have at least 4 years of refr...
  • 11 Days Ago

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Operations Manager
  • Sonesta International Hotels Corporation
  • Arlington, VA
  • Job Description Summary The Operations Manager is responsible for consistently delivering results that contribute to the...
  • 3/29/2024 12:00:00 AM

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General Manager - Operations Management (Automotive Sales)
  • Passport Auto Group
  • Washington, DC
  • General Manager/Highly skilled GSM Passport Auto Group, located around Washington, DC. The DC metro is one of the hottes...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • Orangetheory Fitness
  • Ashburn, VA
  • Benefits: * 401(k) * Competitive salary * Flexible schedule * Health insurance * Paid time off * Training & development ...
  • 3/28/2024 12:00:00 AM

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Operation Manager
  • Hyatt Regency Crystal City
  • Arlington, VA
  • The responsibilities include assisting and managing all operational departments in the hotel including but not limited t...
  • 3/27/2024 12:00:00 AM

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Operations Manager
  • Embassy Suites Tysons Corner
  • Vienna, VA
  • About Us: The Embassy Suites by Hilton Tysons Corner Hotel provides stunning accommodations in a relaxed and friendly en...
  • 3/27/2024 12:00:00 AM

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Operations Manager
  • Grupo Eulen
  • Arlington, VA
  • ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: Monitor and control performance KPI...
  • 3/26/2024 12:00:00 AM

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Operations Manager
  • The Fedcap Group
  • Washington, DC
  • Job Description Position Summary: The Operations Manager Operations is responsible for the oversight and management of t...
  • 3/26/2024 12:00:00 AM

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Network Operations Manager
  • Leidos
  • Bethesda, MD
  • Description Leidos Health Mission Solutions is seeking a Network Operations Manager on a large network services opportun...
  • 3/21/2024 12:00:00 AM

Income Estimation for Shipping Operations Manager jobs
$94,521 to $126,115