Shipping Operations Manager manages shipping operations' daily activities, including order processing, inventory tracking, documentation, and transportation oversight. Utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions, analyze performance metrics, and generate reports. Being a Shipping Operations Manager ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. Investigates and resolves shipping quality issues, damages, or lost freight claims. Additionally, Shipping Operations Manager develops and maintains relationships with carriers, freight forwarders, and vendors. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Shipping Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Shipping Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About Green
“Global Reach with a personal touch”, that’s the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008. This ethos has allowed Green to Grow to a 200 strong team with 15 offices across the US and growing.
At green we are a family of innovative problem-solvers who communicate freely to present creative solutions in an environment of trust, respect, and integrity. We are dedicated to customer service, passionate about logistics, and committed to sustainable growth while inspiring others.
Why this role is so Special…
Green Worldwide Shipping is looking for a freight forwarder to join their growing AOG team as the AOG Operations Manager. The AOG Operations Manager will be responsible for managing the overall operations process, work flow, process improvement and customer satisfaction as it pertains to all team related activities, including staffing with assistance and approval of Director of AOG, continuous training, maintaining compliance to established procedures and customer relationships as required. In addition, responsibilities include mentoring operations staff in following “The Green Way”, assisting in negotiations with partners and vendors, P&L department oversight and related accounting and operations activities. Maintain departmental compliance with internal and/or external regulation(s). *Open to discussing location.
What you will be doing….
How you will be successful….
This role requires logistics experience with some Customs regulatory knowledge, a positive attitude, an eagerness to learn & improve, and excellent attention to detail – all while acknowledging and living by our company culture “The Green Way.”
What we offer
Green Worldwide Shipping, LLC (Green) is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at faye.hughes@greenworldwide.com.
Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.