Software Support Manager jobs in North Carolina
Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Software Support Manager jobs
- PowerChurch Software
-
Asheville, NC
FULL_TIME
-
Make a Difference with Your Tech Expertise as a Software Support Technician
Do you enjoy using your technical knowledge to help others? Are you passionate about providing excellent customer service? Are you the go-to techie in your family, the friend who fixes everyone's gadgets, and a born tinkerer?
PowerChurch Software, a developer of church management software, is seeking a Software Support Technician to join our growing team. In this role, you'll combine your passion for helping others with your technical expertise to provide top-notch support to our customer community.
In this role, you will:
- Provide technical support by phone and email to church and nonprofit users across North America.
- Answer questions about using the features in our software’s various modules, such as Membership, Accounting, Contributions, Events, and more.
- Troubleshoot installation, networking, and accounting issues.
- Identify, document, and test software bugs.
To be successful, you should have:
- Strong technical understanding of modern PCs and Windows OS (experience with macOS a plus).
- Excellent problem-solving and communication skills (written and verbal).
- A friendly, patient, and professional demeanor.
- The ability to work independently and collaboratively.
- A passion for initiative and self-directed learning.
Bonus points for:
- Accounting knowledge (Basic training for accounting and payroll will be provided.)
- Prior software support experience.
What we offer:
- Competitive hourly rate based on experience.
- Benefits package including 401(k) plan, life insurance, paid time off, and holidays.
- Positive and collaborative work environment.
This is a full-time, in-office position (Monday-Friday, 9 am - 6 pm with occasional overtime).
If you're ready to leverage your tech skills to support religious organizations and nonprofits, we want to hear from you!
Please submit your resume and cover letter explaining why you're a great fit for this role.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Application Question(s):
- Are you available to work at our office, Monday through Friday, 9 AM to 6 PM?
Work Location: In person
- 12 Days Ago
- Red Hat Software
-
Raleigh, NC
OTHER
- About the job The Red Hat Software Engineering team is looking for a Software Engineering Manager to join us in the United States , Eastern Time Zone, where Red Hat is licensed to do business. In this...
- 17 Days Ago
- Lucid Software
-
Raleigh, NC
FULL_TIME
- Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence...
- 11 Days Ago
- Cloud Software Group Career Center
-
Carolina, NC
FULL_TIME
- Position Overview: Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team thats ready to win? If you answered yes, we want to talk to you! We are now going back to our ro...
- 19 Days Ago
- CData Software
-
Chapel Hill, NC
FULL_TIME
- CData Software is seeking a seasoned, self-directed product marketing professional to efficiently scale and support global marketing activities for our Connect Cloud product line. CData Connect Cloud ...
- 11 Days Ago
- CData Software
-
Chapel Hill, NC
FULL_TIME
- CData is the real-time data connectivity company. Our easy-to-use integration products allow users to work with their data where, when, and how they need it. With a robust library of real-time data co...
- 1 Month Ago
Software Support Manager jobs at Popular Companies
- Mediacom Communications Corporation
-
Chillicothe, IL
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- Allied Universal®
-
Dallas, TX
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- Allied Universal®
-
Plant City, FL
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- Universal Orlando
-
Orlando, FL
- JOB SUMMARY: Provides technical management and oversight, inclusive of budget and schedule, for an attraction or attract...
- 4/25/2024 12:00:00 AM
- Universal Orlando
-
Orlando, FL
- Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
- 4/25/2024 12:00:00 AM
- Allied Universal®
-
Trenton, NJ
- Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
- 4/25/2024 12:00:00 AM
- Allied Universal®
-
French Camp, CA
- Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
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- Proos
-
Grand Rapids, MI
- Job Description: We are seeking a highly skilled and motivated Sourcing Specialist with expertise in both project buying...
- 4/25/2024 12:00:00 AM