Software Support Manager jobs in Tennessee

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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HCM Account Manager - Remote (1846)
  • Asure Software
  • Nashville, TN FULL_TIME
  • Who we are

    Over 500 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 80,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.


    Must live in or be willing to relocate to one of the following states to be eligible for hire: Florida, Vermont, Tennessee, Texas, New York, Washington, Nebraska, North Carolina, Arizona, Rhode Island, New Jersey, California, Missouri, Michigan, Massachusetts, or Illinois. 

     

    How I will contribute

    As an Account Manager on our Sales team you will be responsible for building business relationships with current customers working with to them uncover opportunities for on how Asure’s portfolio of solutions can assist them in developing workplaces for today’s workforce—and the workforce of the future. You will have experience prospecting, developing client opportunity profiles to generate sales engagements. These engagements will require you to complete discovery calls, partnering with internal Subject Matter Experts and additional sales resources to close new business.


    Responsibilities include:

    • Profile clients and key contact points
    • Establishing Client Opportunity Profile to identify needs and buying cycle
    • Manage existing client accounts by developing long-term relationships with key contacts within clients 
    • Develop comprehensive understanding of client’s short and long term needs
    • Identify opportunities within client accounts to enhance the scope of the Asure solution
    • Deliver high impact presentations designed to highlight additional value to clients
    • Partner with internal Subject Matter Experts and/or account managers to properly address client and position Asure solutions
    • Utilize virtual sales tools to demonstrate Asure solutions to win new business opportunities
    • Formulate and present proposals to depict that outline the value of the proposed Asure solutions
    • Execute sound financial agreements which are win-win solutions for Asure and clients
    • Maintains and manage client group and sales funnel of new opportunities to attain or exceed assigned goals
    • Leverage Salesforce.com to manage and report results
    • Tracks transactions in Salesforce.com and reports information to management  
    • This position is  a remote home office based role that can be located in Texas, Nebraska, Tennessee, Illinois or Michigan

     

    What I will bring

    • Bachelor’s Degree preferred or equivalent experience
    • Experience selling a SaaS solutions preferred
    • Experience selling HCM, HR Software solutions preferred
    • Strong organizational skills and the ability to multi-task in a fast paced environment
    • Experience managing multiple engagements effectively
    • Proven relationship building and client service skills
    • Strong organizational and follow up skills
    • Pro-active, results oriented and team oriented approach to sales
    • Experience with Salesforce.com and other virtual selling tools such as GoToMeeting, Webex or other comparable tools
    • Strong oral and written communication skills with a focus on attention to detail
    • Track record of consistent over-achievement towards assigned goals 

     

    The good stuff

    • Medical, Dental, Vision, HSA, FSA- effective day 1
    • Basic Life, A D, and STD
    • 401K Program with matching
    • Employee Stock Purchase Program
    • PTO

     

    Who we are

    Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth.

    Our HCM platform enables more than 60,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

     

    Our Mission

    To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us. 

     

    • Helping customers grow by getting the most from their human capital. 
    • Helping our employees grow personally and professionally. 
    • Growing relationships in our communities that inspire goodness. 
    • Do all of these things in a way that grows shareholder value


    Our Vision

    Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

     

    Our Values

    Reflect who we are and what we stand for as a company.

    • Embrace Change
    • Lead with Integrity
    • Own the Outcome
    • Deliver Awesome
    • Be a Good Human

     

    We are an equal opportunity employer.  All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time.  Criminal background checks conducted at employment offer.


    NO AGENCIES PLEASE

    Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.   

                                                              

  • Just Posted

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HCM Account Manager - Remote (1840)
  • Asure Software
  • Nashville, TN FULL_TIME
  • Who we are Over 500 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capi...
  • Just Posted

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HCM Account Manager - Remote (1861)
  • Asure Software
  • Nashville, TN FULL_TIME
  • Who we are Over 500 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capi...
  • Just Posted

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East Coast HCM Account Manager (1825)
  • Asure Software
  • Nashville, TN FULL_TIME
  • How I will contribute As an Account Manager on our Sales team, you will be responsible for building business relationships with current customers working with to them uncover opportunities on how Asur...
  • Just Posted

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East Coast HCM Account Manager (1825)
  • Asure Software
  • Nashville, TN OTHER
  • How I will contribute As an Account Manager on our Sales team, you will be responsible for building business relationships with current customers working with to them uncover opportunities on how Asur...
  • 13 Days Ago

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Program Manager
  • Support Solutions
  • Chattanooga, TN OTHER
  • Job Details Job Location: Chattanooga - Chattanooga, TN Position Type: Full Time Salary Range: Undisclosed Job Shift: Day DescriptionGENERAL FUNCTION: To provide supervision and coordination of reside...
  • 16 Days Ago

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IT Administrator, II - Located in Chillicothe, IL
  • Mediacom Communications Corporation
  • Chillicothe, IL
  • Located in Chillicothe, IL Position: IT Administrator II Who we are: Since 1995, Mediacom Communications has become a co...
  • 4/25/2024 12:00:00 AM

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Security Site Supervisor Armed University
  • Allied Universal®
  • Dallas, TX
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 4/25/2024 12:00:00 AM

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Security Site Supervisor - Armed
  • Allied Universal®
  • Plant City, FL
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 4/25/2024 12:00:00 AM

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Technical Program Manager - ATI
  • Universal Orlando
  • Orlando, FL
  • JOB SUMMARY: Provides technical management and oversight, inclusive of budget and schedule, for an attraction or attract...
  • 4/25/2024 12:00:00 AM

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Technical Lead, Application Delivery & Strategy
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 4/25/2024 12:00:00 AM

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Security Site Supervisor - Armed
  • Allied Universal®
  • Trenton, NJ
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 4/25/2024 12:00:00 AM

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RN Risk Manager
  • AHC Waverly LLC
  • Waverly, TN
  • JOB SUMMARY: The Risk Manager will implement and develop quality initiatives and risk management. This position will mon...
  • 4/25/2024 12:00:00 AM

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Space Planning Mapper (part time)
  • SAS Retail Services
  • Santa Rosa, CA
  • Maintenance Specialist- Space Planning Are you looking to join a team for a fast-growing company that can offer you flex...
  • 4/25/2024 12:00:00 AM

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$107,553 to $152,420

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