Support Services Director - Healthcare jobs in Coeur D Alene, ID

Our Mission

All of us, for each of you, every time.

Our Vision

Together, serving as the trusted regional healthcare partner. 

At Samaritan Healthcare we are dedicated to providing healthcare services to the community that we serve.

Serving as the Education Services Director, you will be responsible for designing, developing, and managing healthcare education programs for healthcare professionals, ensuring compliance with industry standards, regulations, and best practices. This role involves curriculum development, instructional design, staff management, and collaboration with healthcare professionals and organizations to ensure regulatory compliance and to enhance the quality of education and training provided.

The individual in the position reports to the Chief Human Resources Officer.  This position works closely with Department Leaders and Senior Leadership in order to meet the education needs of the Organization. 

This is a full-time salary exempt position.

Position qualifications include:

• Bachelor’s degree in Nursing, Business, Training and Development or related field or equivalent experience. Master’s degree in related field a plus.
• Five (5) or more years’ experience, developing, facilitating and/or presenting educational programs.
• Extensive experience in curriculum development, instructional design, and program management, preferably in a healthcare or medical education setting.
• Knowledge of healthcare regulations, accreditation standards, and industry best practices.
• Strong leadership skills with the ability to motivate and manage a diverse team of instructional professionals.
• Excellent communication and interpersonal skills for collaborating with stakeholders and fostering partnerships.
• Proficiency in educational technologies, learning management systems, and multimedia tools.
• Demonstrated ability to assess educational outcomes and implement quality improvement initiatives. LEAN experience a plus.
• Grant writing and fundraising experience is desirable.
• Certification in instructional design or education leadership is an advantage.

As well as the following demonstrated competencies and physical requirements:

• Design, develop, and update educational programs for healthcare professionals, including nurses, physicians, technicians, and administrative staff. Collaborates with nursing education as needed.
• Create curriculum outlines, lesson plans, and educational materials tailored to meet the specific needs of healthcare professionals.
• Utilize instructional design methodologies to develop engaging and effective learning experiences.
• Oversee the implementation of education and orientation programs, ensuring smooth delivery and timely completion.
• Ensure that education programs comply with regulatory requirements and industry standards.
• Recruit, train, and supervise instructional staff, ensuring they have the necessary skills and resources to deliver effective education programs.
• Develop and manage budgets for education programs, ensuring efficient allocation of resources.
• Most of time spent indoors in well lit, temperature-controlled environment.
• Most of the time will be spent sitting at a desk.
• Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing and pulling of up to 25 lbs.
• Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public.
• May occasionally teach classes and needs to clearly and effectively communicate both written and verbally with students. 

 Our Values

 Listen~Love~Respect~Excel~Innovate

As a Samaritan Healthcare employee, you will be asked to carry out the Mission, Vision, Values, and Strategy of Samaritan Healthcare, personifying service and operational excellence, including creating and maintaining the best patient, employee, physician, and student experience.