Switchboard Operator jobs in the United States

Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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PBX Operator - Switchboard - Part Time - 24 Hours - Rotating
  • Switchboard - Part Time - 24 Hours - Rotating - Henry Ford Health - Careers Careers
  • Wyandotte, MI PART_TIME
  • Part Time Benefit Eligible

    Shift: Rotating

    GENERAL SUMMARY:

    Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.

    PRINCIPLE DUTIES AND RESPONSIBILITIES:

    • Perform high phone volume processing in an accurate and rapid manner for multiple site business units for which processes and procedures vary.
    • Answer and route calls for the Service Response Center.
    • Page physicians and facilitate patron communications as required.
    • Provide messaging for medical staff and departments as directed.
    • Including multi-channel activity from physicians, patients and other customers to assure customer satisfaction regarding medical consultation, general information, physician discharge, physician communication etc., as requested.
    • Serves as a backup resource for device/system failures for multi-site business units.
    • Coordinate and launch emergency activations of emergency procedures and 1st responder teams.
    • Manage the consult communication process.

    EDUCATION/EXPERIENCE REQUIRED:

    • High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.

    CERTIFICATIONS/LICENSURES REQUIRED:

    • 1 to 2 year's experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably in a multi-site healthcare environment.
    Additional Information
  • 8 Days Ago

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Switchboard operator
  • Lawrence Health Services
  • Walnut, AR FULL_TIME
  • Summary : The Switchboard Operator is primarily responsible for answering all incoming calls to Lawrence Healthcare switchboard, paging on the PA (public address system), calling on-call personnel upo...
  • 19 Days Ago

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Switchboard Operator
  • UNC Health Appalachian
  • Boone, NC FULL_TIME
  • Position Summary The Switchboard Operator answers incoming and in-house calls, monitors codes, and acts as a hospital receptionist. Provides information for visitors, patients, and staff. The Switchbo...
  • 19 Days Ago

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Switchboard Operator
  • Masonic Village at Elizabethtown
  • Elizabethtown, PA PART_TIME
  • Switchboard Operator ** Part Time WITH Benefits! ** Masonic Village at Elizabethtown is currently hiring a Switchboard Operator. This is a Part Time with benefits position. Opportunities Include: Ever...
  • 19 Days Ago

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Switchboard Operator
  • TMPC
  • Richmond, VA FULL_TIME
  • Category: VAMC - Switchboard Operator Location: Richmond, VA, United States of America Citizenship Required: United States Citizenship Clearance Type: Background Telecommute: NO Shift: 1st Shift (Unit...
  • 20 Days Ago

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Switchboard Operator
  • PIH Health Physicians (PHP)
  • Whittier, CA FULL_TIME
  • Answers all incoming telephone calls, schedules patient appointments, validates eligibility, routes calls to the appropriate employee or provider and takes messages as required. Performs various offic...
  • 20 Days Ago

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Customer Service Representative
  • SABER GROUP INC
  • Washington, DC
  • Job Description Job Description Company Overview: Our client Gen Mobile is a leading provider of affordable wireless ser...
  • 3/27/2024 12:00:00 AM

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Cashier
  • Beyer Volvo Cars of Falls Church
  • Falls Church, VA
  • The Beyer Automotive Group is a family ran business, currently selling and servicing Volvo, Land Rover, Kia, Subaru, Maz...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • iFLY World
  • Ashburn, VA
  • ** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO02709 Showing 1 l...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Port Cares
  • Bethesda, MD
  • **Customer Service Representative** **at Weed Man St.Catharines** Job Posted on February 24, 2022 **Position Type:** Ful...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Davids Bridal Inc.
  • Bowie, MD
  • NOW HIRING Location MD - Bowie Area Store Hourly Careers Category Retail - Sales Share this role: BEST. JOB. EVER! Here ...
  • 3/27/2024 12:00:00 AM

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Switchboard Operator - PRN
  • Fauquier Health
  • Warrenton, VA
  • The Switchboard Operator operates the telephone switchboard and routes calls to appropriate personnel per protocol. Anno...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • United Air Temp
  • Lorton, VA
  • Customer Service Representative Are you a highly skilled and motivated individual who thrives in a dynamic and fast-pace...
  • 3/25/2024 12:00:00 AM

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Client Services Associate
  • DSPolitical
  • Washington, DC
  • We're looking for an ambitious candidate to work in DSPolitical's Client Services team! As a Client Services Associate, ...
  • 3/24/2024 12:00:00 AM

Income Estimation for Switchboard Operator jobs
$35,329 to $42,576

Career Path for Switchboard Operator