Systems Support Assistant jobs in Tennessee

Senior Analyst, Business Systems

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60 community hospitals, 60 rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you’ll do:

As a Senior Analyst, Business Systems at Lifepoint Health, you will support Health Information Management (HIM) departments by implementing information systems and serving as a liaison between facility HIM departments and IS for software issues. You will provide expertise in Oracle/Cerner Electronic Health Records (EHR) and coding operations, identifying opportunities for business process improvements. Operating under minimal supervision, you will resolve problems under critical time constraints, ensuring alignment with LifePoint Health standards and policies.

Responsibilities:

• Analyze HIM requirements, utilization, and trends across Lifepoint markets to drive adoption and reduce costs.
• Coordinate application changes, including maintenance/patches and software changes.
• Resolve break/fix issues and address clinical EHR needs with customers.
• Plan, deploy, and remediate technology initiatives and patient outcomes with HIM directors and stakeholders.
• Serve as SME for HIM workflows, improvements, and solutions deployments, integrating operational technology.
• Manage Cerner solutions HIM requirements and workflows, including Legal Health Record and coding.
• Support quality initiatives and recommend system solutions for improved patient outcomes.

What you’ll need:

Education: Bachelor’s Degree or any equivalent experience that provides the required knowledge, skills, and abilities; radiology, nursing, or other healthcare background preferred.
 
Experience: 5 years in clinical setting support HIM requirements and workflows including Legal Health Record, Release ofInformation (ROI), physician deficiencies, state reporting, user access auditing, data retention, and coding andreimbursement, at least 3 years’ experience in Cerner build and systems implementations; experience with AccessHIM a plus

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.

About the Company:
Lifepoint Health Support Center