Systems Support Assistant, Sr. jobs in Vermont

Systems Support Assistant, Sr. assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant, Sr. may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant, Sr. typically reports to a supervisor or manager. The Systems Support Assistant, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Systems Support Assistant, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Assistant Director of Information Systems – Technical Support Specialist
  • The University of Vermont Foundation
  • Burlington, VT FULL_TIME
  • JOB TITLE: Assistant Director of Information Systems – Technical Support Specialist

    REPORTS TO: Vice President and CIO (Kathleen DesJardins)
    EXPECTED SALARY RANGE: $65-75,000; plus the UVM Foundation’s progressive benefits package, which includes: a comprehensive health plan; dental, vision, and life insurance; a robust paid time off package; a 403(b) plan with immediate vesting and contributions; and tuition remission.
    EFFECTIVE DATE: ASAP
    FTE: Full-Time
    LOCATION: Burlington, Vermont
    JOB-TYPE/HOURS: On-site.
    JOB SUMMARY
    The Assistant Director of Information Systems – Technical Support Specialist is responsible for providing first-line hardware and software technical assistance in support of the mission of the UVM Foundation. The person in this role will use technical know-how and positive relationship-development skills to meet the needs of teams and individuals at the Foundation. The role requires in-depth knowledge of Windows, deep interest in technology, and the drive to learn more.
    The Foundation’s IT infrastructure provides a critical interface between the data that we use and the relationships we develop that help us to drive philanthropy. The Assistant Director ensures that end users have the tools and the support they need to manage both.
    ESSENTIAL FUNCTIONS
    40% Client hardware support
    • Build, configure, deploy, troubleshoot, and support Windows client workstations and peripheral hardware.
    • Use system imaging software and deployment services, with an ongoing focus on optimizing systems deployment.
    • Work with hardware vendors to complete warranty work and/or replacements.
    • Maintain hardware inventory.
    • Provide first-line hardware help desk support.
    35% Client operating system and software application support
    • Provide first-line software help desk support.
    • Install and troubleshoot client operating systems, application software, and the Microsoft Office suite of products.
    • Provide end-user support and training for the Foundation’s enterprise-wide CRM – Ellucian’s CRM Advance. Build custom queries, business processes, workflows, and dashboards.
    10% Cybersecurity awareness training and support
    • Deploy and manage cybersecurity awareness and training throughout the organization.
    • Stay current with cybersecurity threats and their relevance to UVM Foundation systems.
    10% Systems administration
    • Manage UVM Foundation systems user accounts and password resets.
    • Maintain shared network drives.
    5% Other duties as assigned

    MINIMUM SKILLS & ABILITIES
    • Broad technology experience that includes a range of hardware, software, operating system, and/or system administration experience.
    • The ability to support Windows workstations and their peripherals: in-depth understanding of the Microsoft Windows operating system, installation and support of common application software, and the ability to troubleshoot and solve hardware and software problems.
    • The ability to build, configure, deploy, and physically move client workstations and associated hardware. Familiarity with system imaging software.
    • Experience with network file systems, Active Directory, and basic sys admin functions.
    • Understanding of basic end-user cybersecurity topics and the ability to share that knowledge with users.
    • Deep curiosity and a passion for technology and continuous learning.
    • The ability to identify a problem, independently construct a solution, and carry that solution through from beginning to end.
    • Strong interpersonal skills that support collaboration in a complex, evolving environment.
    • Effective problem-solving skills with the ability to communicate effectively in person, in writing, and by phone.
    • Collaborator and team-player, with a track record of working effectively with others toward common goals.
    • The ability to maintain a high level of confidentiality.
    • Demonstrated commitment to the principles of diversity, equity, and inclusion, combined with the ability to meaningfully apply those principles to strategy development and implementation.

    PREFERRED SKILLS & ABILITIES
    • Familiarity with Windows Deployment Services.
    • Experience with Group Policy.
    • Dell EMC client system certification or the ability to work toward certification upon hire.

    MINIMUM EDUCATION & EXPERIENCE
    Bachelor's degree in a technology field and one or more years of related or specialized experience; or any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been developed.
  • 1 Day Ago

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Travel Physical Therapy Assistant - $1,591 per week
  • Healthcare Support
  • Burlington, VT FULL_TIME
  • Healthcare Support is seeking a travel Physical Therapy Assistant for a travel job in Burlington, Vermont.Job Description & RequirementsSpecialty: Physical Therapy AssistantDiscipline: TherapyStart Da...
  • 16 Days Ago

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Sr. Analyst - Market Research
  • Resource Systems Group
  • Hartford, VT FULL_TIME
  • RSG is seeking a Senior Analyst to work with our Transportation Market Research team. This role performs a wide range of analytical and project management related tasks in support of consulting engage...
  • 20 Days Ago

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Sr. Consultant - Market Research
  • Resource Systems Group
  • Hartford, VT FULL_TIME
  • Are you: A driven professional looking to be a part of a highly cohesive organization? Someone who embraces challenges and is eager to jump and learn new things? Someone that cares about creating valu...
  • 21 Days Ago

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Sr Design Engineer, Elec
  • General Dynamics Ordnance & Tactical Systems
  • Williston, VT FULL_TIME
  • Overview General Dynamics Ordnance and Tactical Systems produces high-quality, high performance gun systems for a broad spectrum of land, sea, and air applications. Our products are built on decades o...
  • 21 Days Ago

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Sr. Consultant - Travel Demand Modeling
  • Resource Systems Group
  • Hartford, VT FULL_TIME
  • RSG seeks a talented and versatile travel modeler to develop travel forecasting models and data products. AS A SENIOR TRAVEL MODELER You help develop forecasting tools and data products to support US ...
  • 9 Days Ago

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Personnel Systems Assistant P/T
  • City of New York
  • New York, NY
  • Job Description Job Description Summary: The System Support Unit is seeking a Personnel Systems Assistant part-time to a...
  • 3/28/2024 12:00:00 AM

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Information Systems Security Officer - Level 0
  • Stratum Networks, Inc.
  • Annapolis, MD
  • **Information Systems Security Officer - Level 0** Ft. Meade, Maryland Information Technology **is a rapidly growing inf...
  • 3/28/2024 12:00:00 AM

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System Administrator
  • Southern Ute Shared Services
  • Ignacio, CO
  • System Administrator Southern Ute Shared Services Responsible for server/data center maintenance/troubleshooting and iss...
  • 3/28/2024 12:00:00 AM

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IT & Systems Specialist
  • The Meritex Company
  • Minneapolis, MN
  • Job Summary: Responsible for assisting the Business Technology Officer and Business Systems Manager, overseeing and coor...
  • 3/25/2024 12:00:00 AM

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data analyst -remote
  • Expert In Recruitment Solutions
  • Minneapolis, MN
  • Duration: 12+ months Must have a valid LinkedIn profile **MUST have mdm, data lineage, and data governance experience re...
  • 3/25/2024 12:00:00 AM

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IT Systems Administrator
  • Valley Behavioral Health
  • Salt Lake City, UT
  • Job Type Full-time Description Job Summary & Deliverables The IT Systems Administrator supports the technical administra...
  • 3/25/2024 12:00:00 AM

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Audio Visual Technician
  • Celestar Holdings Corporation
  • Doral, FL
  • Celestar Corporation is seeking an Audio Visual Technician supporting the United States Southern Command (USSOUTHCOM) Fo...
  • 3/24/2024 12:00:00 AM

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Telecommunications Representative
  • South County Hospital
  • Wakefield, RI
  • Motivated individual to work under the supervision of the team leader to process all incoming and outgoing telephone cal...
  • 3/24/2024 12:00:00 AM

Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant, Sr. jobs
$63,422 to $87,208

Systems Support Assistant, Sr. in Washington, DC
We are looking for a keen hardworking individual to join our Business Systems Support Team, educated to HND or degree level in a computer science related field.
December 15, 2019
Systems Support Assistant, Sr. in Somerset, NJ
Kwantlen Polytechnic University is currently accepting applications for a Bookstore Systems and Administrative Support Assistant to work at the Surrey Campus.
December 22, 2019
Systems Support Assistant, Sr. in New Britain, CT
This position will assist in monitoring, maintaining and troubleshooting Internews’ global IT Infrastructure including but not limited to critical HQ business systems and project office IT architecture.
December 25, 2019