Technical Producer - Web jobs in Colorado

Edgewater Technical Associates is seeking qualified candidates for a Web Conferencing Support opportunity in Golden, CO to support the National Renewable Energy Laboratory (NREL).

Work Location: 100% Onsite
Citizenship: US Citizenship Required

Job Description Summary:
Support is required, on an as-needed basis to assist the CO with planning, hosting, and post-event tasks associated with live web conferences to support CO clients. The CO will provide specific assignments via email or conference call. Project assignments shall vary in size from a meeting with a small audience to a multi-day workshop with several hundred attendees.

Interested candidates should be comfortable working with Zoom, MS Teams, and Webex. The successful candidate will be a self-motivated individual who demonstrates meticulous attention to detail and quality.

Responsibilities:

Web Conference Planning

• Schedule web conferences for clients across multiple platforms, including Zoom, WebEx and Microsoft Teams
• Plan for web conferences event needs including break-out sessions, polling, multiple speakers’ presentations
• Advise on available options to ensure presenters’ and participants’ best experience
• Set up event invitations and/or registration pages
• Ensure presentation materials are received for event—in correct format
• Schedule and host practice sessions prior to live events
• Create Run-Of-Show for the host

Web Conference Hosting

• Serve as the meeting technical host to provide technical support during live events
• Provide a brief verbal introduction, using provided scripts
• Troubleshoot during web conferences to resolve issues and assist presenters and participants
• Run polls and manage breakouts, when needed
• Share links in the chat, when needed
• Record events when required

Post-web conference

• Provide/coordinate event recording files/links when required
• Order transcripts
• Collaborate with NREL teams to document issues during web conference and help resolve for future events

Required Knowledge and Skills:

• 1-2 years’ experience working with Zoom, WebEx and Microsoft Teams platforms experience per the tasks noted above
• Experience working with subject matter experts/web conference presenters
• Ability to handle stressful situations with a calm demeanor
• Problem solving approach to troubleshooting
• Client service mindset
• Collaborates well with teams
• Ability to multi-task, planning for multiple events in parallel

If you are interested in being considered for this position and your resume clearly outlines your relevant experience for this position, please follow the application steps via our website: www.edgewatertech.net/careers

Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!

WORKING WITH EDGEWATER
Founded in 2003, Edgewater is a professional and technical services firm supporting the U.S. Department of Energy and the U.S., U.K., and Canadian Commercial Nuclear Industry, and private sector businesses involved in high-hazard or complex operations. Edgewater proudly offers expertise in numerous technical disciplines necessary to support operational environments where Integrated Safety Management and formal, disciplined operations are essential to ensure safety, quality, security, and regulatory compliance.

Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.

EQUAL OPPORTUNITY EMPLOYER
Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected Veterans, or individuals with disabilities.

View all Edgewater opportunities at www.edgewatertech.net/careers