Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Support Technician
The Support Technician will be involved in the installation, modification, support and monitoring of clients’ networks and computer systems. Exceptional analytical skills are required to troubleshoot issues and deliver secure, creative, value-driven solutions.
Senior IT Support Technician Job Duties:
IT Support Technician Skills and Qualifications:
We are looking for someone that has 2 years’ experience. This will be the perfect time for the right candidate to get in on the ground floor of a fast-growing company. You will get to work with many different types of networks and your knowledge of different technologies will thrive when working at an MSP like Computers Nationwide. www.ComputersNationwide.com. Please email us your resume and cover letter if you are interested.
Salary commensurate with experience.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
Schedule:
Education:
Work Location: Multiple locations
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0 Technical Support Manager jobs found in Janesville, WI area