Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Description:
Horry-Georgetown Technical College is seeking a Manager of Financial Aid Technical Services. The manager will be responsible for the management of the college’s financial aid database system, electronic loan transmittals, reconciliation, and reporting requirements to ensure the efficient and effective processing and reporting of financial aid data in compliance with federal, state, and institutional regulations. This person will work closely with IT programming staff on developing system processes, implementing algorithmic awarding and disbursement of Federal and State Aid, and performing quarterly testing on upgrades and modifications to the financial aid systems.
Advertised Salary:
$37,860 (Minimum)- $53,957 (Midpoint)
Minimum Requirements:
Bachelor’s degree and financial aid experience.
Preferred Qualifications:
Special Instructions to Applicants:
Please complete online application via our website: www.hgtc.edu/hr attaching unofficial transcripts.
Job Type: Full-time
Pay: $37,860.00 - $53,957.00 per year
Benefits:
Work Location: In person
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