Technical Trainer jobs in Georgia

Position Description:

The Technical Trainer will be responsible for developing and deploying a technical training program for Gwinnett County employees based on the software, systems, and equipment utilized within our organization. The responsibilities of the Technical Trainer will include developing a training plan and curriculum based on organizational needs, creating literature and materials to be used in the training program, designing exercises to enhance end user training courses, conducting training sessions, and evaluating the results of the training program to determine overall effectiveness of the program.

The Technical Trainer must be extremely knowledgeable in their field of expertise and possess solid technical aptitude. Additionally, they must be an excellent communicator and be able to explain complex subjects in a clear and interesting way.

Minimum Experience and/or Qualifications:

· CTT (Certified Technical Trainer) Certification

· 3 years of equivalent work experience.

Responsibilities:

· Prepare technical training programs according to organizational requirements.

· Assist in design of computer-based and multimedia curriculum and determining course content according to objectives.

· Create training materials (course outlines, background material, instructional materials, training aids, presentations, worksheets, etc.) and classroom agendas.

· Produce training schedules and announcements.

· Determine system utilization requirements by researching and testing systems.

· Conduct training sessions, webinars, workshops etc., in groups or individually, in-person or virtually.

· Keep and report data on completed courses, issues, etc.

· Observe and evaluate results of training program to determine overall effectiveness of program.

· Continuously enhance technical instructional delivery and presentation skills.

· Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.

· Ensure the quality and consistency of course content throughout a course life cycle.

· Identify areas where departments can make more effective use od SharePoint, Teams, and Office365

· Maintain an awareness of Office365 roadmap and releases.

· Provide support for end user applications as needed.

Job Types: Full-time, Contract

Pay: $45.00 - $50.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office365 Suite: 5 years (Required)
• Microsoft Teams and OneDrive: 3 years (Required)
• • Expert in Windows 11 and Microsoft Edge: 3 years (Required)
• planning, coordinating, and leading training programs: 3 years (Required)
• developing, implementing, and evaluating training programs: 3 years (Required)

License/Certification:

• CTT or MCT (Microsoft Certified Trainer) (Preferred)

Ability to Commute:

• Lawrenceville, GA (Required)

Work Location: In person