Technical Writing Supervisor jobs in Colorado

Company Description

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

Job Description

This position is responsible for the administration and supervision of the Mortgage Technical Analyst/Developer and Projects team. They will collaborate with the Mortgage Technical Developers and Analysts to ensure effective management of the mortgage loan origination systems, associated applications, and reporting functions. The MTA Supervisor will also collaborate with the Mortgage Project Lead to prioritize initiatives, assign technical resources, and assist with managing projects. Additional position functions include: ? Department staffing to include, job description preparation, position postings, interviews, hiring decisions and staff scheduling. ? Staff development to include, one on ones, coaching, performance improvement plans and performance reviews. ? Conduct recurring team meetings. ? Assign tasks and monitor analysts' workloads.

Essential Functions

• Provide staff development, coaching, and team alignment for all direct reports as well as handle supervisory duties such as approving time off, performance reviews, disciplinary actions and assisting with department staffing.
• Partner with the Mortgage Technical Developers and Analysts to perform periodic reviews of key mortgage systems to ensure optimal functionality is maintained.
• Provide leadership and assist with managing associated projects as requested.
• Supervise the Mortgage Technical Analyst team and collaborate with the Manager - Mortgage Projects and Change Management to ensure departmental goals are achieved.
• Utilize a ticket/case management system to monitor the workload of the Technical Analyst team and assign daily tasks.
• Attend and/or facilitate meetings to represent the Mortgage Technical Analyst/Developer team and document pertinent information and disseminate it to the team.
• Facilitate release and upgrade meetings ahead of implementations.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Qualifications for this Position

• Bachelor's Degree in Business administration, Economics, Finance, or another relevant field of study.
• 4 years' relevant lending or financial experience to include:
• 2 years' systems administration/technical experience.
• 1 years' experience vendor management experience.
• 1 years' experience with team leadership or management.
• 1 years' experience in project management, preferred

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2 years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.

Technical or Specialized Knowledge/Skills:

• Demonstrated ability to successfully lead others through expertise, superior performance, solid communication, delegation, and time management.
• Ability to develop system electronic data interfaces for the transmission of data to relevant vendors or internal systems.
• Expert technical acumen in relational database design/business intelligence concepts for use in custom report design through Crystal Reports and reporting systems inherent to the lending platforms being used.
• Data management and analysis skills using various import/export/storage/processing systems.
• Expert knowledge of Mortgage Lending business - terminology and process flow.
• Strong working knowledge administrating systems and all related programs.
• Ability to prioritize workload and allocate resources effectively across different projects as needed.
• Excellent coordinating and networking skills.
• Ability to interact with all levels of management
• Strong verbal and written communication skills to include conducting presentations.
• Analytical and technical problem solving.
• Strong Microsoft Office skills to include Excel (including advanced function/formula & pivot table abilities), Word, and Outlook.
• Strong experience with development tools such as Microsoft Visual Studio and Microsoft Visual Studio Team Services.
• Working proficiency in regard to understanding and working with relational databases such as Microsoft SQL Server.
• Basic experience developing mobile applications (such as iOS or Android).
• (preferred) Experience building multi-threaded applications.
• (preferred) Experience with data analysis using Microsoft Access.

Certifications Required:

• Completion of ICE Technology (Mortgage LOS Provider) Developer Program within 1 Year preferred

Environmental, Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

Additional Information

The pay range for this position is: $74,651.20 to $97,968.00 per Year (S16)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for our corporate bonus program based on company performance.

We anticipate this position to close on 04/25/2024. Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Benefits Summary Sheet - 2024

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)