Telecommunications Analyst jobs in New Hampshire

D
User Support Analyst Telecommunications
  • Dartmouth-Hitchcock Health
  • Lebanon, NH FULL_TIME
  • Overview

    A frontline technical support professional who receives, documents, and handles tickets. Responsible for providing information, restoring service, providing specific services and escalating tickets.

    Responsibilities

  • Provides frontline technical support in person, by telephone, via self-service tickets or other communication venues.
  • Responsible for providing a high level of customer service by providing customers with information, restoring services, providing specific services as per guidelines and escalating tickets to higher levels of support.
  • Responsible for obtaining pertinent information for ticket creation and providing a customer friendly resolution.
  • Become proficient with IT service management software and maintains current with functionality.
  • Successfully utilizes the ACD (Automatic Call Distributor) system within department guidelines.
  • Presents information in small and medium group settings (informal presentations). Communicates the status of open problems or issues to all concerned parties.
  • Manages single-person projects as assigned, using proscribed workflows from inception through completion, with minimum supervisor oversight.
  • May teach classes in desktop software, specialized applications and desktop use. Independently plans curriculum and training material. Participates in research and development of new training methodologies. Uses feedback to modify and improve training skills.
  • Performs other duties as required or assigned.
  • Qualifications

    • Bachelor’s degree in a computer related field with 1 year of relevant experience or the equivalent in education and experience required.
    • Excellent verbal and written communication skills required.
    • Strong customer services skills required.
    • Ability to work in a high paced environment.
    • Ability to pass a typing test at a minimum of 45 WPM.
    • CompTIA, HDI and/or Windows Microsoft a plus.

    Required Licensure/Certifications

    • None
  • 1 Day Ago

D
User Support Analyst Telecommunications partially remote, hybrid
  • Dartmouth-Hitchcock Health
  • Lebanon, NH FULL_TIME
  • Overview M-F, 8am-5pm. Fulltime position, partially working remote (hybrid.) Rotating work from home schedule below: Week 1: 2 days working at home. Week 2: 3 days working at home. Week 3: 2 days work...
  • 1 Day Ago

L
Behavioral Health Technician ABA Paraprofessional
  • Licensed behavior analyst professional Services PLLC
  • Manchester, NH CONTRACTOR
  • Join Our LBAPS Team: ABA Paraprofessional Are you looking for a position where you see progress happen in real life? Where you get to watch children master their goals? If so, then a position within L...
  • 24 Days Ago

L
Behavioral Health Technician RBT
  • Licensed behavior analyst professional Services PLLC
  • Manchester, NH CONTRACTOR
  • Join Our Licensed Support ABA Services Team: ABA Paraprofessional Are you looking for a position where you see progress happen in real life? Where you get to watch children master their goals? If so, ...
  • 6 Days Ago

K
Material Handler I
  • KGP Telecommunications, LLC
  • Concord, NH FULL_TIME
  • Overview KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform network...
  • 21 Days Ago

M
Telecommunications Service Technician
  • MTS SERVICES INC
  • Manchester, NH FULL_TIME
  • DescriptionMTS Services has been an industry leader in structured cabling for Information and Communications Technology (ICT) for over 30 years, specializing in healthcare, commercial, education, miss...
  • 24 Days Ago

G
Telecommunications Analyst - TS/SCI with Polygraph
  • General Dynamics Information Technology
  • Las Cruces, NM
  • We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects ...
  • 3/29/2024 12:00:00 AM

G
Telecommunications Analyst - TS/SCI with Polygraph
  • General Dynamics Information Technology
  • Las Cruces, NM
  • We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects ...
  • 3/29/2024 12:00:00 AM

T
Telecom Analyst
  • Tyto Athene, LLC
  • Washington, DC
  • Tyto Athene (Formerly Qbase LLC.) has an immediate opening for a Telecom Analyst to support a critical initiative to mod...
  • 3/28/2024 12:00:00 AM

P
Telecom Analyst III / Telecom Engineer
  • Pyramid Consulting, Inc
  • Charlotte, NC
  • Immediate need for a talented Telecom Analyst III / Telecom Engineer. This is a 12+ Months Contract opportunity with lon...
  • 3/28/2024 12:00:00 AM

G
Senior Disaster Field Communications Specialist / Telecommunications Analyst, Government Secret Clearance Required
  • General Dynamics Information Technology
  • Washington, DC
  • When disaster strikes around the world, either natural or man-made, USAID's Bureau for Humanitarian Assistance (BHA), is...
  • 3/27/2024 12:00:00 AM

C
Telecommunications Analyst - Associate
  • Computer World Services (CWS)Corporation
  • Illinois City, IL
  • Job Description Supports the Air Force's DISN Lead Command office with DoD telecommunication circuit requirements and pr...
  • 3/26/2024 12:00:00 AM

B
Telecommunications Analyst III
  • Broward County Public Schools
  • Fort Lauderdale, FL
  • POSITION GOAL The Telecommunications Analyst III provides operationally sound and cost effective solutions in the areas ...
  • 3/26/2024 12:00:00 AM

G
Remote Telecom Expense Data Analyst
  • Global Channel Management, Inc
  • Framingham, MA
  • Remote Telecom Expense Data Analyst needs 1-5 years telecom expense management experience Remote Telecom Expense Data An...
  • 3/25/2024 12:00:00 AM

New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunications Analyst jobs
$67,048 to $87,216