Telecommunications Supervisor jobs in Texas

Telecommunications Supervisor oversees a team of specialists to support the maintenance of an organization's telecommunications system. Coordinates the installation and repairs of telecommunication equipment. Being a Telecommunications Supervisor manages and delegates work orders and assignments. Helps solve and troubleshoot complex issues to mitigate the impact on the performance of the network. Additionally, Telecommunications Supervisor identifies and implements process improvements and leads the implementation of new technologies. May require a bachelor's degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 27 Days Ago

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Kitchen Supervisor- Smoke Shack San Antonio Airport
  • Kitchen Supervisor- Smoke Shack (San Antonio...
  • San Antonio, TX FULL_TIME
  • Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and din...
  • 7 Days Ago

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Supervisor- Smoke Shack (San Antonio Airport)
  • Supervisor- Smoke Shack (San Antonio Airport)
  • San Antonio, TX FULL_TIME
  • Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and din...
  • 1 Month Ago

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Cable Technician
  • Atlas Telecommunications LLC
  • Paris, TX FULL_TIME
  • Job description Description - 1099 Cable Technician work. -Assistance with vehicle and tools can be arranged -Experienced techs preferred, training available for inexperienced candidates -Paid weekly,...
  • 10 Days Ago

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Verizon Sales Representative (Bilingual Spanish)
  • US Telecommunications, Inc.
  • Houston, TX FULL_TIME
  • Exciting opportunity alert! Are you a bilingual Spanish speaker with a passion for sales? Picture this: you'll be interacting with customers face-to-face, helping them find the perfect Verizon product...
  • 25 Days Ago

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Underground Horizontal Directional Driller/Foreman
  • Foremost Telecommunications Corporation
  • Allen, TX FULL_TIME
  • We are currently seeking able-bodied, reliable, skilled, highly motivated, and trustworthy individuals for full time Horizontal Directional Driller or Horizontal Direction Driller/Foreman. Responsibil...
  • 26 Days Ago

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Telecommunications Supervisor
  • Loews Hotels & Co
  • Miami Beach, FL
  • A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly r...
  • 4/23/2024 12:00:00 AM

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Telecommunications Coordinator
  • Crescens Inc.
  • Richmond, VA
  • Job Title: Telecommunications Coordinator Location: Richmond, VA Duration: 2+ months (Extendable up to 12 + Months) Type...
  • 4/22/2024 12:00:00 AM

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Operator-Telecommunications Coordinator | DRG Midwest | UAM Construction Services
  • The Davey Tree Expert Company
  • Oklahoma City, OK
  • Additional Locations: Texas, Missouri Primary Locations: OK, Oklahoma City, 1833 South Morgan Road, 73128 Requisition ID...
  • 4/22/2024 12:00:00 AM

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Crew Supervisor - Telecom Construction
  • Locating Inc
  • Brentwood, TN
  • Overview and Essential Functions Looking for an opportunity to make a difference? Then you may have found your next care...
  • 4/22/2024 12:00:00 AM

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Project Supervisor - Telecom Construction
  • Ervin Cable Construction Llc
  • Chicago, IL
  • Overview and Essential FunctionsA successful Project Supervisor shall be responsible for oversight of one or more aerial...
  • 4/22/2024 12:00:00 AM

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Crew Supervisor - Telecom Construction
  • STS/UtiliQuest
  • Bullhead City, AZ
  • Overview and Essential Functions A successful Crew Supervisor shall be responsible for oversight of one or more aerial a...
  • 4/22/2024 12:00:00 AM

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Crew Supervisor - Telecom Construction
  • Kanaan Communications, LLC
  • Bullhead City, AZ
  • Overview and Essential Functions A successful Crew Supervisor shall be responsible for oversight of one or more aerial a...
  • 4/22/2024 12:00:00 AM

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FT Staff: Telecommunications Officer
  • Shaw University
  • Raleigh, NC
  • Job Summary: Reporting to the Telecommunications Supervisor, the Telecommunications Officer provides departmental teleco...
  • 4/19/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunications Supervisor jobs
$72,887 to $97,668

Telecommunications Supervisor in Juneau, AK
Massachusetts ranks number 2 out of 50 states nationwide for Telecommunications Supervisor salaries.
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Telecommunications Supervisor in Lubbock, TX
The E-911 Telecommunications Supervisor is responsible for coordinating and supervising the work and activities of the communication officers, according to the Standard Operating Guide (SOG).
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Telecommunications Supervisor in Nashville, TN
A few of the telecommunications supervisor job responsibilities have been mentioned in the following given points and these can be used to understand the working of any person at this job designation.
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