Top Contact Center Executive jobs in Rochester, NH

Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Executive Assistant
  • Seacoast Mental Health Center
  • Portsmouth, NH FULL_TIME
  • Seacoast Mental Health Center, Inc. has an opening for an Executive Assistant to provide administrative support for the Chief Executive Officer, VP Finance & Administration, VP Human Resources, and VP of Community Relations, including, but are not limited to: typing of correspondence/e-mail/meeting minutes, report preparation, data entry, filing and scheduling of individual, group, and Board meetings. Acts as Board Liaison for the Center. Attends all Board and Board Committee meetings, manages the schedule, board listing, types and distributes meeting agendas and minutes, maintenance of by-laws, Resource Group Activity, etc. Coordinates meetings and staff functions for the Center. Responsible for maintaining various reports, forms and manuals, including: administrative Manual, annual tax exempt paperwork for Greenland, Exeter and Portsmouth, Certificates of Good Standing, etc.

    The Executive Assistant assists with new hire procedures, including organizing employee orientation with correspondence to new hires, set up in payroll system submission and monitoring of background checks, and processing of paperwork after orientation. The Executive Assistant is back-up to the VP Human Resources for employee orientation. Maintains employee personnel files and personnel roster. Notifies staff of personnel changes as they occur.

    Act as contact point for Bureau of Mental Health Services and Children’s Mental Health Services (Directors’ Offices). Provides VP Finance & Administration with administrative support for Budget preparation. Coordinates Office Supply purchasing for the Center.

    Must be proficient in all Microsoft Office platforms including Word, PowerPoint and Excel, including the ability to create mail merge files, pivot tables and other functions as necessary. Must be proficient in the use of Zoom and Teams.

    Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.

  • 2 Months Ago

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Client rep
  • Top Gun Staffing Group LLC
  • Dover, NH FULL_TIME
  • Top Gun Staffing Group LLC has partnered with the leading provider of outsourced business development and sales services in search of a dynamic Client Development Rep to join their team on a contract-...
  • 13 Days Ago

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Business Development Rep
  • Top Gun Staffing Group LLC
  • Dover, NH FULL_TIME
  • Job Description Job Description Top Gun Staffing Group LLC has partnered with the leading provider of outsourced business development and sales services in search of a dynamic Business Development Rep...
  • 2 Months Ago

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Cable Technician (Top-Secret Required)
  • Fusion Technology-LLC
  • Rochester, NH CONTRACTOR,FULL_TIME
  • Fusion Enterprise Solutions is hiring for a Cable Technician for regular Overseas travel to perform telecommunication cable installation on embassies and other US buildings. Location: Regular Overseas...
  • 22 Days Ago

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RN/LPN (SANFORD) 3-11 & 11-7 ( FULL TIME/PER DIEM)
  • Executive Search Network/Platinum Staffing
  • Sanford, ME FULL_TIME|PER_DIEM
  • COMPETITIVE SALARY!!! RN $50/HR - $60HR / LPN $35/HR - $45/HR We are currently hiring a REGISTERED NURSE (RN) or an LPN for full time or per diem for the 3-11 and 11-7 shift. Duties include, but are n...
  • 22 Days Ago

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Automotive Technicians TOP TECHS wanted and REWARDED
  • Granite Hyundai
  • Somersworth, NH PART_TIME,FULL_TIME
  • TOP Service Technicians wanted! Six Figure earning potential for high performers! · Calling all “TOP” service Techs! · Join a team with a proven system and HIGH Customer Pay HOURS! · Turn your results...
  • 21 Days Ago

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0 Top Contact Center Executive jobs found in Rochester, NH area

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Food Service Call Center Operator| Part Time 25 hours week
  • Concord Hospital, Inc.
  • Concord, NH
  • In a call center environment, processes inpatient meals, diet orders, special services, consults, transfers, and nourish...
  • 5/8/2024 12:00:00 AM

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Customer Service Assistant / Req 1047
  • Partners Bank
  • SOMERSWORTH, NH
  • Customer Service Assistant I Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Super...
  • 5/7/2024 12:00:00 AM

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Customer Service Assistant / Req 1047
  • Partners Bank
  • FARMINGTON, NH
  • Customer Service Assistant I Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Super...
  • 5/7/2024 12:00:00 AM

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Customer Service Assistant / Req 1047
  • Partners Bank
  • MILTON, NH
  • Customer Service Assistant I Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Super...
  • 5/7/2024 12:00:00 AM

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Customer Service Assistant / Req 1047
  • Partners Bank
  • DOVER, NH
  • Customer Service Assistant I Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Super...
  • 5/7/2024 12:00:00 AM

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Customer Service Assistant / Req 1047
  • Partners Bank
  • WEST NOTTINGHAM, NH
  • Customer Service Assistant I Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Super...
  • 5/7/2024 12:00:00 AM

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Customer Service Assistant / Req 1047
  • Partners Bank
  • DURHAM, NH
  • Customer Service Assistant I Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Super...
  • 5/7/2024 12:00:00 AM

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Customer Service Assistant / Req 1047
  • Partners Bank
  • NEW DURHAM, NH
  • Customer Service Assistant I Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Super...
  • 5/7/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 45.8 square miles (118.6 km2), of which 45.4 square miles (117.6 km2) is land and 0.3 square miles (0.8 km2) is water, comprising 0.79% of the town. Rochester is drained by the Salmon Falls, Isinglass and Cochecho rivers. The highest point in Rochester is a southern extension of Nute Ridge, at 581 feet (177 m) above sea level, occupying the northern corner of the city. New Hampshire Route 16 (the Spaulding Turnpike) is a controlled-access highway that passes through the city, leading north towards Conway and south to Do...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top Contact Center Executive jobs
$243,890 to $399,153
Rochester, New Hampshire area prices
were up 1.4% from a year ago

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While there is no “one size fits all” solution, the key to successfully delivering results for all three concerns requires expertly combining people, processes and technology to solve these top challenges.
December 16, 2019
Top Contact Center Executive in Tacoma, WA
Everyone was frustrated, especially the call center agents.
January 17, 2020