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Chapel Hill- Carrboro City Schools

Job Description

Job Title: Executive Director of Human Resources Operations

Salary Schedule: Local Administrator Salary Schedule; CHCCS Salary Page

Reports To: Chief Human Resources Officer

Salary Grade: Executive Director

Work Location: Lincoln Center

FLSA Status: Exempt 

Work Schedule: 12 Month

Position Summary

The Executive Director of Employee Relations is a strategic thinker that contributes to the creation of a positive employee experience by directing the day-to-day activities and services of Employee Relations, including employee misconduct investigations; performance management; mediation; grievance resolution; dismissal proceedings; non-renewal proceedings; unemployment hearings; workers' compensation; and disability; Equal Employment Opportunity (EEO) compliance; federal, state, and school system compliance programs; policy development and interpretation; and internal Human Resources communication.

Essential Duties

• Supervises the activities of Employee Relations staff, and disseminates information and tasks to appropriate staff. Responsibilities include planning and assigning work based on need, priority, and ability; and reviewing performance, and providing feedback. 

• Supervises investigations regarding employee misconduct, grievance processes and hearings, and complaints. Analyzes evidence, facts, and applicable laws, regulations, policy, and precedent decisions to facilitate appropriate resolution of issues or to recommend options to the Chief Human Resources Officer. Ensures that administrators and employees are provided direction regarding employee disciplinary actions and procedures. 

• Addresses employee performance concerns. Counsels school-based administrators and other supervisors on the appropriate and corrective actions necessary to improve behaviors and performances, including creating action/improvement plans and documenting performance problems. Negotiates resignations and pursues non-renewals of contracts. Prepares correspondence on adverse action regarding employee performance. 

• Assists school-based administrators and other supervisors on the implementation of performance evaluation systems for administrators, teachers, and support staff (i.e. NCEES and district evaluation guides). Keeps abreast of state policies, regulations, and laws related to evaluation instruments. Directs changes to evaluation guidelines and forms on the district's internal site. 

• Oversees processing of disability, workers’ compensation, and unemployment claims. 

• Interprets and implements school board policies related to employees. 

• Interprets and communicates to school employees regarding personnel policies, regulations, and practices;

• Directs the administration of the criminal records check procedures for applicants and employees. 

• Confers with school board attorney on complex legal matters, including employee-related lawsuits and Equal Employment Opportunity Commission (EEOC), Office of Civil Rights (OCR) and Retaliatory Employment Discrimination Act (REDA) claims.

• Prepares or directs the preparation and distribution of publications (newsletter, employee handbook) relating to human resources issues. 

• Keeps school system personnel and human resources personnel informed and updated on relevant procedures, practices, policies, and developments affecting personnel issues. 

• Researches and analyzes relevant laws, regulations, policies, and precedent decisions to prepare for and advise management regarding employee relations and general human resources issues.

• Monitors district-wide employee assistance program data. 

• Collects data in an accurate and efficient manner to prepare numerous reports for local, state, and federal;

• Attends and participates in meetings with senior leadership to address issues as they relate to assigned areas, including planning and coordinating with other departments and within department areas. 

• Maintains contact with outside organizations for the purpose of obtaining pertinent personnel information, addressing related issues, enhancing communication with the school district, and promoting support for the school district from the community.

• Performs other duties as assigned by the Chief Human Resources Officer.

• Maintain compliance with all company policies and procedures 

Education/Experience Requirements

• Juris Doctorate or Master’s degree required: Master’s degree in School Administration, Human Resources Management, or Criminal Justice preferred

• Teacher certification and/or principal certification preferred, and a minimum of seven years of successful experience and demonstrated excellence as an administrator in human resources, as a school-level or central office-level administrator, or as a law enforcement officer

• Prior experience working in an NC school district preferred but not required 

• Comprehensive knowledge and understanding of the policies, procedures, and laws concerning employee relations, separation, and investigative procedures for public school system and human resources programs

• Comprehensive knowledge of federal, state, and local laws and regulations applicable to school system human resources programs

• Strong knowledge of Human Resources law

• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback

• Demonstrated coaching, counseling, and conflict-resolution skills

• Ability to implement, review, and comply with federal and state laws and district policies, procedures, and standards

• Demonstrable high energy, motivation, and great enthusiasm for hr-related tasks while understanding the importance and time commitment required

• Ability to establish and maintain effective working relationships with school officials, school administrators, teachers, support staff, and other community groups

• Knowledge of and ability to lead people through a change process

• Out-of-the-box and forward thinker to move district initiatives forward

• Excellent team-management abilities

• Excellent communication and interpersonal skills with the ability to foster long-term relationships (with internal teams, external partners, prospective candidates, and a wide variety of diverse stakeholders)

• Highly skilled in mediation and restorative practices

• Demonstrable organizational skills and keen attention to detail

• Ability to follow-up and follow through on a wide range of complex tasks

• Ability to use technology to communicate effectively and professionally, organize information, and produce high-quality products

• Available to work long hours and weekends, as needed

• Such alternatives or additional qualifications as the Board may find appropriate and acceptable

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Disclosure

This document provides descriptive information about the above Chapel Hill-Carrboro City School position. Work actually performed by incumbents in this position may vary.  Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion.  Chapel Hill-Carrboro City School reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Approved By:  A. Harris                                           Date Created/Revised: 04/02/2024