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Lutheran Social Services of the Southwest is a non-profit organization with Corporate Offices in Phoenix and Tucson and additional offices throughout Arizona.

Lutheran Social Services of the Southwest administers programs and services to help build collaborative Community Partnerships and strengthen individuals, families, and communities.

Working for our organization is a positive, challenging and rewarding experience with opportunities for personal and professional development.

General Description:

In concert with the Children and Family Education Supervisor, this position coordinates interpretation services and implements a comprehensive cultural orientation and adult skill building program for newly arrived refugees in Tucson. Deliver and develop programs that assist refugees in better understanding topics as diverse as health, financial management, immigration, transportation, education, employment, law and safety, community resources, navigating public transportation, the role of the resettlement agency and cultural adjustment to aid them in their journey towards self-sufficiency and community integration. The job requires sensitivity to the program population's cultural and socioeconomic characteristics.

Essential Duties and Responsibilities include the following:

Qualifications Requirements:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Bachelor's degree in early childhood education, social work, psychology, sociology or a closely related field is preferred. Four years related education or social service experience, preferably working with immigrant populations, and/or training; or equivalent combination of education and experience may substitute for a bachelor's degree.
•Prior experience working with children, schools, or educational programs is strongly preferred.
•Must be at least 21 years of age.
•Provide and maintain a current certification in First Aid and CPR.
•Provide and maintain a current Level One Fingerprint Clearance Card, clear the Department of Economic Security Central Registry Background Check and a criminal background and motor vehicle screening; must maintain valid AZ Driver's License, a clear driving record and reliable transportation for the duration of employment.
•Must have a clear driving record for at least 36 months.
•Must maintain a clear driving record during the time of employment.
•Must have reliable transportation, a valid AZ driver license and current automobile insurance.
•Ability to work independently with high initiative.
•Ability to travel throughout the state or nationally as requested by supervisor.

Knowledge, Skills and Abilities:

•Proficient computer skills and knowledge of Outlook and Microsoft Office Programs (i.e. Word, Excel, PowerPoint).
•Skills in English/ Spanish composition, grammar, spelling, and punctuation.
•Strong interpersonal skills and ability to handle sensitive and confidential situations.
•Ability to relate well with families of varied lifestyles, backgrounds and ethnicities.
•Experience in cultural diversity.
•Ability to assess family's strengths and weaknesses.
•Ability to recognize signs of abuse/neglect.
•Ability to participate as a member of a team, including collaboration, cross-training, and mutual assistance.
•Participate in ongoing Professional Development Training. Training must be relevant to position.
•Ability to work independently with high initiative.
•Ability to travel throughout the state and provide own transportation as requested by the Supervisor.

Language Skills:

Ability to communicate clearly. Ability to listen and perceive need. Ability to work with people form diverse backgrounds non-judgmentally. Ability to effectively present and represent LSS-SW and the program's needs to religious and community groups as well as others in the social
services community. Fluent in English, both spoken and written; bilingual ability in one of the predominant languages of the local client base is preferred.

Mathematical Skills:

Strong ability to calculate figures and prepare and analyze budgets.

Reasoning Abilities:

Ability to define problems, collect data, evaluate information, draw conclusions, and take appropriate action based on this information. Ability and confidence to make decisions and to solicit guidance from Regional Director.

Physical Demands/Work Environment:

The physical demands and work environment characteristics here are representative of those that are needed by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•While performing the duties of this job, the employee may be required to sit or stand for long periods. The employee frequently is required to use hands to hold objects and operate office equipment.
•The employee is required to be able to listen and communicate effectively.
•The employee may be required to occasionally lift and/or move 25 lbs.
•The noise level in the work environment varies with the activity level of the facility.
•The employee must be able to orientate and navigate well within the Program's geographic boundaries, be willing to drive to client's home, and conduct home visit tasks in client's home.

All positions at Lutheran Social Services of the Southwest require a background check.