Total Quality Analyst jobs in Oregon City, OR

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Summary

The Data Quality Analyst is responsible for monitoring and assessing the accuracy and integrity of the data within the Enterprise Data Warehouse (EDW). In collaboration with EDW and Business Intelligence Teams, the Data Quality Analyst will design, review, and refine data quality reports and alerts and take actions to remedy issues detected. This position will partner with the EDW Development Teams to ensure that proper data quality checks are included in code and testing suites and escalate data quality issues to EDW leadership as needed.

Essential Responsibilities

• Assess the current state of data quality within the Enterprise Data Warehouse (EDW), running data profiling.
• Participate in establishing, monitoring, and reporting on target goals for data quality improvement.
• Identify optimal approaches for resolving data quality issues to achieve targets.
• Work within and beyond EDW areas to implement improvement approaches.
• Monitor and track ongoing data quality levels.
• Ensure that adequate quality is maintained so the data can effectively support business processes.
• Resolve and escalate data quality issues proactively and in a timely manner.
• Work in a collaborative fashion with other Data Quality Analysts, ISBI resources and overall champion or sponsor the data governance/quality program.
• Escalate issues exceeding the scope of this position to the data quality champion or other business leaders.
• Influence changes to business processes and restrict access to applications and data to resolve or suspend behaviors impacting negatively on data quality.
• Identify data quality metrics and execute data quality audits to benchmark the state of data quality.
• Participate in development of monitoring and alerting solutions for identifying potential data quality issues.
• Regularly monitor alerts and take appropriate actions to resolve issues before they impact business activities.
• Regularly expose data quality metrics via standard reporting mechanisms, e.g., data quality scorecard or dashboard.
• Engage with business leadership to quantify and articulate the business impact of data quality issues.
• Follow prescribed data quality methodologies to execute data quality improvement projects.
• Actively participate in the design and deployment of applications and data integration processes to ensure standards and controls to ensure high quality of data are implemented.
• Publicize successes to further engage individuals at all levels of the organization.

Organizational Responsibilities

• Perform work in alignment with the organization's mission, vision and values.
• Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization's strategic goals.
• Adhere to the organization's policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Experience and/or Education

Required

• Minimum 3 years' relevant experience that includes some or all of the following:
  • Analyzing data quality and recommending process improvements
  • Continuously monitoring data quality and associated reports
  • Engaging both technical and non-technical stakeholders
  • Implementing data quality initiatives
  • Experience with Agile frameworks
  • Experience working in health care payer/managed care organizations

Preferred

• Experience with Tableau, Snowflake and MS Azure cloud
• Experience in planning or leading data quality initiatives
• Experience with and basic knowledge of statistics, control charts and process controls
• Experience with statistical software packages, such as Python, R or SAS
• Experience in the healthcare or health insurance industry
• Experience with managed care concepts and health plan business processes
• Experience with Medicaid and Medicare programs
• Experience applying system development methodologies
• Data engineering and EDW/Systems architecture experience

Knowledge, Skills and Abilities Required

Knowledge

• Understanding of data warehousing principles
• Strong understanding and experience in data analysis

Skills and Abilities

• Skilled in communicating application or product or program effectiveness at all layers of an organization, including staff and leaders

• Excellent analytical and research skills
• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to review and interpret data quality reports and identify actions needed to address issues
• Ability to write SQL to review data quality
• Ability to build Tableau dashboards and communicate analytical findings appropriately
• Ability to communicate effectively, both verbally and in writing
• High degree of motivation and discipline
• Ability to proactively work to build and improve the department, quality, productivity, and customer service
• Ability to take the initiative to see beyond the original request so that all logically related work is completed without needing a specific request for implied steps
• Ability to manage multiple tasks
• Ability to consistently handle multiple projects and chronic deadline pressure
• Ability to make sound judgments as to how to prioritize work assignments
• Ability to demonstrate high degree of emotional intelligence through conflicts, difficult situations and disappointments
• Ability to continuously learn to ensure team and systems stay up-to date on modern technologies and practices
• Ability to effectively collaborate and plan with coworkers and others

• Ability to work effectively with diverse individuals and groups

• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, hear, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to speak clearly for at least 3-6 hours/day

Working Conditions

Work Environment(s): Indoor/Office Community Facilities/Security Outdoor Exposure

Member/Patient Facing: No Telephonic In Person

Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment: General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.

Schedule: Ability to occasionally work outside of standard office hours

#Li-Remote #Multi

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.