Training Assistant jobs in Washington

About us:

The mission of Puget Sound Training Center is to advance economic mobility among our most vulnerable populations - low-income communities of color, and culturally and linguistically isolated immigrants and refugees. And doing so through a racial equity lens that promotes access to education, credentials, digital literacy, job skills training, and comprehensive employment services through a bilingual and culturally competent model of care.

We are looking for an administrative assistant to join our team!

It is an entry level position with the opportunity to grow.

This job is Monday through Friday.

35 hours per week - $18.00-$19.00/HR - DOE

Fluent in Somali, Dari, Arabic or Spanish is a big plus!!

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES:

1. Possess good interpersonal and communication skills.

2. Must recognize when a sense of urgency is needed and handle emergencies when brought to her/his attention.

3. Knowledge of MS Office (Excel, Word, Outlook)

4. Must be able to handle stressful situations and people.

5. Must be able to organize and perform duties independently.

6. Maintain confidentiality consistent with federal, state, local and agency rules, and regulations.

WHAT YOU’LL DO:

Perform receptionist duties; operates a 4-line switchboard telephone.

Answer phone calls and direct callers to appropriate staff; take and retrieve messages including from mailbox.

Handle telemarketer’s calls and take appropriate action to obtain information about caller.

Greet and direct visitors; refer clients to appropriate case managers

Assess client’s eligibility status depending on program requirements by utilizing standardized flow chart and eligibility questions.

Ask pertinent questions to customers, including appointment time, reason for visit and direct those to staff.

Data entry and filing

Will provide support to case managers when needed

Prepare and deliver reports that may be required for the efficient operation of PSTC programs

Upon receiving a new intake application for any of PSTC programs, it is the responsibility of this person to review the intake application for accuracy and missing information.

Extremely important to keep information accurate and complete in PSTC data bases.

OTHER DUTIES AND RESPONSIBILITIES

· Participates in all staff meetings.

· Maintain knowledge of specific WorkFirst regulations as published by DSHS and or developed by PSTC.

· Assist in the planning and activities designed to further goals of PSTC projects and they are developed.

· Prepare and deliver reports that may be required for the efficient operation of PSTC programs.

· Ensuring that everything runs smoothly at the front desk

· Perform other duties as assigned by manager.

WE ARE WILLING TO TRAIN!

Sick leave and vacation available after 90 days.

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person