User Liaison jobs in Myrtle Beach, SC

Overview

Crescent Hospice is looking for a self-motivated and passionate Hospice Clinical Liaison to join our Team. We offer the opportunity to take on new challenges and a culture of teamwork that sets us apart.

The Clinical Liaison is primarily responsible for hospital and medical facility-based outreach to identify new referral sources and maintain on-going relationships that will increase census and preference for hospice services.  Clinical Liaisons use their clinical knowledge, empathetic communication skills, and marketing abilities to initiate one-on-one dialog with referral sources, families, and prospective patients to help explain and educate on hospice services. Our Clinical Liaisons are hospice experts and serve as a resource to their referral sources to ensure extraordinary patient and customer service.

Who we are:

At Crescent Hospice, we take immense pride in being a premier provider of end-of-life care. Our mission-driven and patient-centric approach sets us apart, and we are rapidly expanding. We are looking for skilled individuals like you to be part of our journey as we continue to make a difference in the lives of those we serve.

Our commitment to our colleagues is unwavering, and we offer an exceptional compensation package and industry-leading benefits, including:

• Comprehensive Health, Dental, & Vision Insurance
• Company matching 401(k) to secure your future
• A generous time-off package with 15 days of PTO & 10 Holidays
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
• Live Clinical Onboarding Program to ensure you have a smooth transition into our team

Responsibilities

• Pro-actively builds positive, solid working relationships with members of the medical community and partners.
• Promotes Hospice's patient care service through regular visits in a manner that illustrates and reflects the Hospice's quality of care and unique capabilities.
• Works to build the brand of the hospice as the preferred hospice provider in our service area to achieve and exceed agency goals for growth and census management.
• Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
• May help Hospice in determining patient eligibility, based on their hospice knowledge and training.
• Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.

Qualifications

• Bachelor's degree in nursing or health care preferred.
• Holds current unencumbered license as a registered nurse, licensed vocational nurse, social work, or is a Chaplain 
• Minimum one (1) years of sales/marketing experience in healthcare.
• One (1) to two (2) years’ experience in hospice/palliative marketing strongly preferred.
• Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
• Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.