User Liaison jobs in Washington

ABOUT YOU

You are skilled at using Python to automate tasks, especially within Linux environments. You possess a foundational understanding of cloud systems, emphasizing automation and administration. Your technical passion is matched with excellent communication skills, enabling you to work effectively on a team and convey complex ideas with clarity. You thrive in challenging, problem-solving scenarios and fast-paced settings.

Are you eager to leverage your Python scripting skills in an environment where you're continually learning and applying new cloud technologies? If you're enthusiastic about combining your technical expertise with cloud innovations, join our team!

ABOUT THE ROLE

This role demands strong Python and Linux skills. We seek a full-time Cloud Operations Analyst proficient in Python scripting within Linux environments and experienced with cloud services like Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP).

Our Cloud Operations team is vital to our success, enabling us to offer UX Research expertise within the cloud and developer realms. As a Cloud Operations Analyst, you will empower our UX Researchers by managing cloud environments and serving as their go-to expert for developer technologies.

GENERAL JOB RESPONSIBILITIES

• Set up and dismantle cloud-based services across Azure, AWS, and GCP to facilitate short-duration UX research tests.
• Create and manage environments that replicate real-business service usage, including the necessary assets (e.g., compute instances, networks, web apps).
• Develop Python scripts to automate the deployment and management of cloud services, enhancing efficiency and reliability.
• Communicate the functionality of complex systems to non-technical stakeholders, ensuring they understand and can engage with the research effectively.
• Learn and adapt to new cloud services, utilizing documentation to establish and troubleshoot these platforms under tight deadlines.

DESIRED ATTRIBUTES AND EXPERIENCE

Required:

• Demonstrated proficiency in Python, with a focus on scripting for automation in cloud and Linux contexts.
• Experience with at least one cloud platform (AWS, Azure, or GCP), demonstrating the ability to leverage cloud resources effectively.

• Ability to articulate technical processes to both colleagues and clients, ensuring clear understanding across diverse audiences.
• Quick learner with a broad technical curiosity, able to grasp and apply new technologies efficiently.
• Familiarity with IDEs supportive of Python, such as VS Code.

Preferred:

• Experience with Bash scripting is beneficial.
• Knowledge of automation tools like Ansible or Terraform is a plus but not required.
• Proficiency with Git for version control.
• Understanding of Docker and Kubernetes is advantageous.

COMPETENCIES

• Professional demeanor, strong communication skills, and effective problem-solving capabilities.
• Capable of thriving in a fast-paced and dynamic environment.
• Excellent organizational and time management skills, adept at multitasking and prioritizing.
• Ability to work independently, with a keen interest in initiating new methods to enhance work efficiency.

WHAT WE OFFER
Remote? We have a built a strong virtual community culture during COVID, and remote worker status is available for this position
Local? We offer the possibility of combining WFH and office days in your weekly schedule
Flex time: this role can be done on an adjusted schedule
Employer paid health/vision/dental insurance coverage.
401(k)
Professional Development
Parental Leave
15 days of paid vacation
10 paid holidays
10 days of paid company sick time
Virtual team morale events