Voice Communications Analyst jobs in Hilton Head Island, SC

About the Role:

Windstream is a leading telecommunications company that connects homeowners, small businesses, enterprise business and carrier partners across the United States.

As a Windstream technician working on the buried drop team, you will perform the physical installation of buried copper, fiber, and coaxial cable from the network hub to the customers’ residence.

Our team of Buried Drop Technicians care about technology and connecting customers to products they value.

What You’ll Do

• Perform the physical installation of buried copper, fiber and coaxial drop cable to connect Windstream's network to the customers residence.
• Use your technical expertise and customer focus to create meaningful connections with customers.
• Interpret work drawings and instructions and complete necessary paperwork.
• Sell and promote Windstream products and services.
• Train new employees on daily job functions.
• Operate hand-held computer for retrieving and clearing job tasks.
• Operate machinery including trenching and boring equipment for burying cable.

Do You Have?

• The ability to walk ½ mile while operating following a drop plow that places service cable.
• Ability to work the schedule including overtime, callouts, and standby as needed.
• Basic technology and math skills.
• Ability to distinguish colors present in color-coded cable.
• Ability to lift and carry up to 70 pounds.
• Ability to successfully complete required training, including overnight travel out-of-state.
• A valid driver’s license and safe driving record.
• Ability to pass pre-employment DOT physical.

Our Benefits:

• https://windstreambenefits.com
• Medical, Dental, Vision Insurance Plans
• Identify Theft, Legal, Auto & Home and Pet Insurance
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Generous Annual Increases

Windstream DEI&B Statement:

Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. The diverse voices of our employees fuel our innovation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences.

Our Employee Resource Groups:

• WinVets – Veteran Employee Resource Group
• WOW – Women Employee Resource Group
• WINPRIDE – LGBTQ Employee Resource Group
• WBPN – Black Professional Resource Group
• WARG – Ability Resource Group
• LaFamilia –Hispanic Resource Group

About Us:

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

IND123

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Job Requirements

Qualifications

Minimum Requirement:

• This is a safety sensitive position.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.