Voice Communications Analyst jobs in Manchester, CT

Traveling is required for this position!

Job Summary:
The Lead Communications Technician will act as the on-site coordinator and crew supervisor for voice and data installation projects. The Lead Comm Tech’s task will be to ensure job completion according to company and customer quality and safety requirements while maintaining the efficiency of the staff assigned to the project.

Job Duties and Responsibilities:
1. The Lead Communications Technician will consistently run major project crews; assume responsibility for effective performance and provide necessary training; assume responsibility for adherence to Company and customer safety and quality guidelines and hold weekly safety meetings; initiate performance related communications and escalate to Project Manager if necessary.
2. The Lead Communications Technician coordinates with Project Manager to ensure productivity, job completion and compliance with project budget.
3. The Lead Communications Technician fully completes all IES COMMERCIAL and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required).
4. The Lead Communications Technician will perform quality checks; coordinate moves and cut sheets for voice and data cross connects; prepare red-lined as-built drawings.
5. The Lead Communications Technician serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required.
6. The Lead Communications Technician performs work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.
7. The Lead Communications Technician will complete other responsibilities as assigned.

Physical and Mental Requirements:

• The Lead Communications Technician must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
• The Lead Communications Technician must promote the Company culture and mission to all employees, vendors, clients and business partners.
• The Lead Communications Technician must be able to act as the Company liaison for interface with customer representative(s).
• The Lead Communications Technician must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).

Lead Communications Technician Revised 12/17/2015IES Job Description Proprietary and Confidential

• The Lead Communications Technician must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• The Lead Communications Technician must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
• The Lead Communications Technician must be able to travel within the branch territory and/or regional territory as needed.
• Regular attendance is mandatoryTools:
• Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight and gloves. Punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.

Education, Certification, License, and Skill Requirements:

• Must possess at least a High School diploma or GED equivalency.
• Must possess a minimum of three (3) years of experience in telecommunications or related technical field.
• Must be able to terminate fiber.
• Must possess a minimum of six (6) months supervisory and/or managerial experience.
• Must possess and be able to effectively use the tools listed above.
• Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must know the universal communications color codes.
• Must possess and be proficient with the listed tools
• Must be proficient with Microsoft Office (Word, Excel and

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person