Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
EDUCATION
High School Diploma Or Equivalent.
EXPERIENCE
Telephone And One (1) Year Experience Customer Service Experience. Computer Experience; Medical Terminology A Plus. Basic Keyboarding Skills Required.
SPECIAL SKILLS
Courteous And Helpful Disposition, Patience; Ability To Meet And Speak With The Public As ?First Contact? Of The Hospital; Articulate And Able To Clearly Give Directions To Locations Within The Hospital.
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0 Voice Communications Analyst jobs found in New London, CT area