Voice Communications Analyst jobs in South Dakota

Description

TAK is one of the largest and fastest growing communications, broadband, and technology service companies in America. We strive daily to provide the best customer experience, delivering on our mission of BEING OUR CUSTOMER’S HERO, EVERY DAY.

With our continued growth, we are looking for a Billing & Invoice Administrator to join our team in our Sioux Falls, SD office.

Why TAK?

• Full Time
• Paid Weekly
• Full Benefits Package (Medical, Dental & Vision)
• Competitive Compensation: $20 Hourly Depending on Experience
• Paid Time Off
• 401(k) with Company Match
• 25K Company Paid Life Insurance
• Seasonal OT available
• Career Development & Advancement Opportunities!

The Role

• Assist with revenue verification for invoicing and payroll utilizing various internal and external programs and Excel spreadsheets
• Weekly invoice status tracking and reporting, as well as weekly job updating from client portal to internal system
• Communicate with Clients and field leaders as needed
• Prepare project invoices to include any special client billing requirements and ensure all client billing deadlines are met
• Follow up on client billing issues until payment is issued
• Ad-hoc reporting and tracking
• Other duties as assigned

Requirements

• 2 year(s) billing/invoicing, administrative support, data entry and/or relatable experience required
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
• Excellent data entry skills
• Strong analytical skills, ability to identify and resolve issues quickly
• Proficient with Microsoft Office Suite, specifically Excel (formulas, pivot tables etc.)
• Ability to learn new software efficiently
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to be flexible and adjust to changes
• Ability to champion a positive environment with a can-do attitude
• Ability to work in office, or at a home office
• Prolonged periods of sitting at a desk and working on a computer

Equal Employment Opportunity (EEO) Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.