Volunteer Services Director manages a volunteer program to attract, inspire, train, and deploy volunteers. Oversees the recruiting, interviewing, and hiring of volunteer workers. Being a Volunteer Services Director provides training resources and guidance to a team of supervisors to assist with educating volunteers. Manages the scheduling of volunteer workers to ensure adequate assistance for projects or objectives. Additionally, Volunteer Services Director requires a bachelor's degree. Typically reports to a director. The Volunteer Services Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Volunteer Services Director typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Establish Network of Social Service Agencies as Volunteer Sites Maintain frequent communication with current community partner agencies Troubleshoot any volunteer project or client issues with agencies directly Track all community partner agency information in WIR Salesforce database including agency name, point of contact name and phone number, and any notes about partnership or volunteer projects within each agency Research and outreach to additional agencies to grow list of community partner agencies in order to provide varied volunteer opportunities to clients Establish Volunteer Schedule for each Weekend Coordinate with community partner agencies to establish time, duration and number of volunteers needed Ensure there are enough volunteer opportunities for all Phase 1 clients Create client pick-up, drop-off and site supervision schedule Communicate weekly volunteer opportunities, schedule and sign-up process to clients Accompany Clients on Community Volunteer Projects Pick-up clients at WIR housing units Supervise clients during volunteer projects Drop-off clients at WIR housing units upon project completion Transport and supervise clients at community activities. (Some weekday evenings) Communicate with Court Services Communicated with WIR’s supervision partner, Tulsa County Court Services, weekly as to which clients are participating in which volunteer projects. Include time, duration and location of project. Coordinate with other WIR Staff to meet volunteer needs of all partners WIR maintains many community partnership, some of which have a need for a volunteer workforce throughout the year. Ongoing communication with WIR Staff to ensure coordination and implementation of these volunteer needs is required. Track all Volunteer Data in WIR Salesforce Database Receive training on WIR’s Database Administrator on the use of Salesforce track all completed volunteer hours in Salesforce within 1-week of project completion maintain up-to-date community partner agency list in Salesforce. Report out on volunteer hours, number of sites, number of projects, etc. as needed for WIR staff or grants.
ESSENTIAL COMPETENCIES:
ESSENTIAL BEHAVIORS:
Bachelor's degree required, in mental health, social service, business administration, case management, or related field preferred.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of community resources, strong communication skills; ability to handle multiple tasks, strong interpersonal skills, ability to work across cultures; skill in developing respectful relationships with community partners.
Must possess a valid driver's license & satisfactory driving record and use personal automobile to travel to locations other than primary office.
ADDITIONAL INFORMATION: