Work/Life Program Manager jobs in New York

Position: Manager

Department: Restorative Justice Program

Location (s): Manhattan

Reports To: Director of Specialized Programs

Classification: Full Time – Exempt

Work Model: Hybrid

Compensation: $70,000 annual salary, non-negotiable

# of positions: 1

The Violence Intervention Program (VIP) partners with Latinx communities and all communities of color to end gender-based violence. Created as a grassroots response to intimate partner violence and sexual assault, VIP has always centered survivors in its leadership and has worked to create a community of staff that reflects the rich national, ethnic and racial diversity of the communities it serves. VIP operates four non-residential social service programs, two residential shelter and housing programs, a 24/7 hotline, and a robust communications and outreach department.

The Restorative Justice Program at VIP is one of the first restorative justice programs to be developed within a domestic violence agency. The program will be working directly with survivors of domestic violence and people/communities who have caused them harm. The goal of the restorative justice program will be to engage survivors and everyone impacted by harm in creating the responses that they need to transform interpersonal violence. The program is dedicated to creating transformative approaches for healing of survivors, their families and communities.

The Restorative Justice Manager is an exuberant and compassionate leader with a demonstrated commitment to developing alternative approaches to community healing and restoration with families impacted by domestic violence.  The manager is responsible for the oversight and implementation of an org-wide restorative justice model for Latinx survivors, families and community that is inclusive of culturally affirming practices.  The manager will serve dual roles as both facilitator and administrator and will supervise another full-time restorative justice facilitator. The candidate is an active listener and skilled communicator who engages people with compassion and empathy and views conflict as an opportunity for transformation. The candidate has a collaborative working style, and is approachable, and open to working with diverse groups of people in multifaceted roles. The ideal candidate embraces values of diversity, cultural humility, teamwork, and community empowerment.

Direct Service and Facilitation:

• Facilitate community-building and restorative circles with clients, and as needed with community and family members, person who caused harm and staff;
• Support the Restorative Justice facilitator in facilitating a restorative justice process for cases involving interpersonal harm; 
• Engage in outreach, scheduling, and intake interviews of clients, community and family members, and other necessary parties; 
• Participate in preparatory sessions with clients to prepare them for a restorative process; 
• Provide clients with documentation of program completion, exit materials, and other relevant resources; 
• Organize and participate in community events, including occasional evenings and weekends as needed;
• Communicate with referral sources and community partners to ensure appropriate case outcomes for clients;
• Be available for 1:1 consultation to provide emotional support, safety planning and necessary referrals to clients. 

Program Development and Planning: 

• Develop new program materials and trainings, and updating protocols and materials based on staff and client feedback; 
• Participate in program outreach through community meetings/events and other means of promoting the program (including some nights); 

• Assist Human Resources with the recruitment and selection of staff.

• Assist in the development, facilitation, and logistics of onboarding of new program staff

• Provide consistent individual and group supervision to staff, volunteers and interns to ensure ongoing professional development and high quality service delivery.

• Assist the Restorative Justice Facilitator with the design and creation of new restorative justice programming for cases involving interpersonal harm, including a variety of start-up activities such as assisting with the creation of program materials, protocols, and resources; 
• Participate in strategic planning and implementation efforts to address systemic issues impacting clients;
• Attend ongoing training in restorative justice and circle practice provided by the program.

Administrative: 

• Evaluate program effectiveness/efficiency to ensure highest standards of excellence in services;
• Create and maintain accurate and comprehensive data including narrative and statistical information for reporting purposes;
• Work with Director of Quality Assurance and Compliance and Director of Specialized Programs to ensure timely delivery of all grant reports;
• Manage team schedules and office space for reliable staff coverage during operating hours and positive work environment;
• Perform other tasks as required including any related supervisory and administrative duties as needed.

Additional Functions:

• Monitors and approves program expenditures ensuring that budget allocations are not overspent;
• Work closely with Development Department in providing programmatic and statistical data for support of grant(s) application(s).

Requirements:

• Must have Bachelor’s degree or three to five years of relevant lived, educational, and/or professional experience;
• Fully Bilingual Required (English/Spanish – verbal and written);

• Experience and passion for group facilitation and group-based work preferred;
• Previous experience facilitating restorative justice-based programming, and/or a familiarity with principles of restorative justice required;

• Minimum of one (1) year of management/supervision experience preferred;
• Strong verbal, written, communication and documenting skills;
• Must be well organized, work independently and collectively, while maintaining a flexible schedule;
• Must be knowledgeable in working with diverse communities, particularly Latinx, people of color, and low- income populations, and must deliver services with cultural humility;
• Must be able to exercise good judgment and sensitivity at all times;
• Must ensure agency, program and client confidentiality at all times;
• Must work well with a team and bring self-awareness and accountability to the workplace;
• Must be passionate about intersectional social justice issues impacting survivors of trauma.

Compensation & Benefits

• Full-time, exempt position, working 35 hours per week with a salary of $70,000 per year.
• We cover 90% of the cost of medical (United Healthcare/Oxford), dental (Aetna) and vision (VSP) coverage for employee and spouse/children/family. Flexible Spending Accounts & Health Savings Accounts available.
• Flexible PTO program, 12 paid holidays, a mid-year and end-of-year office closure.
• Summer Friday schedule (optional)
• Commuter benefits (Mass Transit & Parking)
• 403b retirement plan
• Employee Assistance Program
• Disability & Life Insurance